Cafe Zinho — Restaurant in St Helens

Just come away from this cafe absolutely appalled by the rudeness of 2 of the staff! Do they not read the reviews posted here or are they so rude and ignorant they think they are above them!! My elderly mum had gone to sit at a table as she has difficulty standing whilst I was in the queue. I waited over 10 minutes to be 2nd in the queue before my mum was very rudely told by a member of staff she had to move to let 2 other ladies sit down as they had been served. This was not done in a quiet friendly manner but a very loud intimidating voice causing people entering the Poundland shop opposite to stop to look at what the commotion was! I have been there many, many Saturdays and this situation has never happened. My mum was totally humiliated and mortified and got up to walk away struggling with her breathing. I asked the assistant serving if I could have a head office number and she proceeded to serve other people in the queue! Another member of staff (I assume the manager) had come to help me and was very nice, however the assistant who had told my mum to move kept interfering! I asked where the sign was saying not to sit down until food had been purchased but was still being constantly interrupted buy the very loud, intimidating assistant. Would have given zero stars if I...

Called on my lunch hour for a quick !!!! Coffee and sandwich before nipping to the Bank what a mistake I made. Ordered a Festive Club sandwich and flat white extra salad and crisps on the side,got allocated a table and picked up my coffee sat at the table that was ringing wet after presumably being cleaned ? but not dried, I sat for over 15 mins waiting for the sandwich but noticed those who came after me getting Toasties, soup etc after another few minutes I asked if my sandwich was comingi got dirty looks and what can only be described as a luke warm bacon on toast with stuffing and cranberry sauce!!! I asked about the salad and crisps but got told by the girl here is the money for them and offered me 50p,I had to take the sandwich away as I was going to be late for work,as I walked past the cleaning area I assume the manager mattered something and said stop moaning you got your food.This experiance cost me over £7-50 first and last time I will ever visit this place, shocking service and...

I ain’t one to make a review ever as a business has its down days. I went to cafe zhino 23/08/2023 I’m waiting at the till for more than five minutes however, no waitress comes and acknowledges me. I gave them the benefit of the doubt and went the next day to which I approached and the young waitress said I can have a takeout out which I said it’s totally fine however, the older waitress was angry and gave me faces at the fact she said that so she goes to me she can’t do anything as everything has closed. I was there 15 minutes prior and I checked and it showed that they close at 5pm. I’m appalled at this behaviour of theres & I don’t understand why they would treat me different. Honestly disappointed not...