The Mardi Gras - JD Wetherspoon — Restaurant in Trafford

What can I say ? I took my wife n 2 children (both under 5) to this establishment after 3 hours of Lego land. We were all very hungry so we decided on a pub lunch. The place was extremely busy but was still ok to find a suitable table for us all. Before we had chance to sit I had to ask one of the staff to clean the table from the previous family. x2 glasses remained on the table, as did the peas and mash from I can only assume a small child as it was also covering the floor where the high chair had been left. Upon asking the staff meme we could he clean the table before we sat down, his response was “why what’s up with it?”. I had to them literally show him what was wrong. After he cleaned the table he walked away. No mention of the messy floor either that was left while we ate. We order through the “app” as we thought this would be easier than trailing to the bar. After ordering our food and paying for it online. The drinks were at our table almost straight away. My wife had a coke and asked for no ice to be present. It came with ice. I asked for a non alcoholic Kopperberg. This came warm with a glass full of ice. (Do they not get stored in the fridge?). Almost immediately after our drinks had arrived did so our food. (This was abit alarming). The fact our drinks had arrived to our table 5 mins after sitting down then our food 2 mins after the drinks. This suggests to me that food is already being prepared and then warmed up. I had gone for the chicken jalfrezi and my wife had gone for chicken strips. My 2 sons had chicken nuggets and spag Bol. The spag Bol was a tiny portion, possibly 5 spoonfuls and you would be finished. The peas with my sons chicken nuggets were cold almost just taken out the freezer. My curry did look like and taste like a good microwave meal. And the chicken strips looked just awful McDonald’s copycats. When I asked another staff member for salt they brought it round in paper sachets. Come on seriously? And the cutlery that was brought to our table i wouldn’t have let my dog lick the fork let alone me use it to eat.Usually we go for steak but upon realising that this particular restaurant doesn’t do any steak meal?? Wow. Wetherspoon has gone downhill in a big way. Nobody came to ask if we was happy with our food. This was not a nice experience. I do not recommend the Mardi Gras to anybody. I think next time if the choice is this place and McDonald’s then the latter will be the one we go for. Stick to greene king or hungry horse for a pub lunch. Stay away from...

Rudest person ever! The manager was so rude, didn’t catch her name but she was a large women with dark hair, I was there with my younger brother & 2 younger cousins they were all aged between 16-17, my 2 cousins went up to order food but were told they can not order food unless they had ID to prove they were over 18! Ridiculous, not alcohol just food, so I ordered for them. Then I ordered for myself and my younger brother separate to my cousins, with our meals I ordered 2 cans of monster, one for me and 1 for my 16 year old brother, they gave us the monster and we paid for it, 5 minutes later the lady came to the table very hostile asking if my brother had ID, he didn’t, like most 16 year olds he doesn’t carry ID, so basically he wasn’t allowed to drink the monster because he couldn’t prove he was 16 so I said fair enough can we have a refund or can his monster be exchanged for a Pepsi, we were told no very rudely and that our only option was that I drink the monster or she has to take it from my brother, we went back and forward for a bit as I couldn’t understand why we couldn’t have a refund or at least have the drink exchanged and for the duration of our meal we were getting constant stares from her and we could see her whispering to other staff while looking directly at us. Terrible customer service, and terrible experience. I’ve never met someone so rude and unprofessional & we will never be back to this weatherspoons and will also be telling people to avoid this place at all costs. All over one...

This applies as much to any Wetherspoon pub as it does to the Mardis Gras specifically. Food varies from half decent (namely the pizzas), to average (burgers and full English breakfast, breakfast wrap etc) to sub average/barely edible (the bacon butty, any steak).

The bacon can occasionally be excellent from Wetherspoons, in that it's not fatty, and has the grill marks on, taste, texture and even smell very nice. Unfortunately, more often than not these days, it's become barley edible. Often overburdened with amply amounts of rubbery fat, and sometimes it looks really pale, and no grill marks, like it's been microwave cooked. Pretty nasty.

And their bread bloomer is invariably dry, despite being buttered, like it's a few days past it's best, verging on stale but a smidgen within the rules of FSA.

And the coffee.... something you'd think even Spoons couldn't get wrong. There's a good reason why it's refillable, and that's because the machine serves up the bitterest, foul smelling and tasting coffee available. You'd be a warrior for getting through one whole mug, let alone more than that.

Oh and one working hot drinks machine, causing a very king queue this...