Most appalling KFC Restaurant and staff. Every time they send an incomplete order when we order on-line and when we try to phone up and tell them about it, no one wants to take responsibility. Then some joker so-called duty manager comes on the phone apologising but saying there is nothing that he can do about it. So here we are spending so much money, even paying delivery charges and waiting for ages expectantly for our dinner only to get an incomplete order delivered of cold, hard as rock chicken and chips . Today, the 3rd of August, 2019 we ordered a 10 piece Wicked Variety Bucket and when it came we just got 6 pieces of chicken...one was a leg which was bone bare with only some hard batter hanging from it. When we complained over the phone a so-called incompetent duty manager called Irfan was most unhelpful In the same manner as they had done so before, he apologised pretending to say how sorry he was but could not do anything to rectify this error. He even put the phone down on me and after phoning up again and asking for him, he came back on and gave me a phone number asking me to contact Just Eat because apparently KFC does not pack the on-line orders but it's done by Just Eat.??? Is there any sense or logic in this? This is just beyond ridiculous. Never going to order anymore from KFC at Wakefield Westgate. A total shambles and Disgrace!