Breatos — Restaurant in Wales

Popped in after uni, ordered a large burrito, it was so overfilled it couldn’t be wrapped properly. They had run out of most things to fulfil online orders so had to settle for beef chilli which seemed fine. One person serving at a time so had quite a bit of a wait.

It was the most grim textured chilli I’ve ever eaten, I’m not even sure it was beef, resembled no texture to beef and was so incredibly spicy and odd I couldn’t eat it. No sour cream so garlic Mayo was used as a substitution ?

The prep counter was a MESS !! Dried up meat fillings allover the lids. Same spoon was used for different meat fillings so had to question whether they were contaminating vegetarian fillings.

The salads and other fillings were fresh but nothing spectacular. I got to a table and it was filthy , not a single table was clean or looked like it had been cleaned for a few hours . The dining area was full of people’s empty food containers, wrappers and napkins on the floor etc.

As I mentioned before the burrito was so poorly wrapped and overfilled that it fell apart when I went to eat it. Tried to salvage with a fork but the chilli was so overly spicy and strange it went straight in the bin.

Chips and salsa were awful, salsa had a really odd flavour.

Wouldn’t go here again. I know it’s a busy student place but take the time and clean your work stations and tables so people have somewhere...

Editing my review from 5/5 to 1*:

Imagine eating a burrito that has absolutely no sauce, half a whole uncut lettuce and the fattiest meat known to man-kind - all for the pleasure of paying just under a tenner for it. Chewy, gelatinous and gag-worthy. Pulled pork is 90% fat and skin. The menu lets you to choose a sauce to add to your burrito but the food arrived without any sauce at all.

I called the store to ask what had changed so drastically from the previous times I've ordered and the explanation provided was that they had "new staff training on prep". Only resolution offered was to "feed this information back to the manager". No offer of compensation of any kind by the restaurant.

This used to be my favourite place to order for a guilt free takeaway and now the thought of eating their food...

Im guessing its recently come under new management, as all the previous reviews are awful and more recent ones are amazing.

After my boyfriend and I stuffing ourselves silly its fair to say it was amazing. The classic burrito is plenty big enough and has a great ratio of ingredients The pork was stunning, it might be the best pork ive had in years.

My partner got the monster burrito and its literally the size of his head and half again. It is far from tastless, amazing portions and great value for money. There was also a sweet thank you note on the bag which is always nice.

Pls ignore all previous bad reviews, this place is to die for, and the people who make it deserve all the credit...