Summer Palace Restaurant — Restaurant in Wales

No table cloths, mixed cutlery looked like from a charity shop. Service was average and had to ask for a drink as one was not offerd whilst waiting for our meal. Spare ribs, for starter to sickly sweet & sauce tasted of vinger. Main course deep fried chillie beef in batter was burnt and dry to much vinegar again in sauce l, dish was replaced with vegetable Singapore style rice noodles loads of black bits all over the noodles that I believe is the burnt bits from the bottom of anew old Wok were a metal spatula was used.

Special friedrice had cubes of pre cooked ham rather than fresh meat & could clearly see that to much oil was used.

On paying the full amount with no apology I asked the owner how I was disappointed that the food was not authentic. He confirmed that the food is in fact reheated more than once & not fresh and stated if his food were authentic & used fresh produce they would be out of business.

Carpet leading to the upstairs toilet is black in colour and sticky under the foot.

However toilets were very clean and modern.

An almost 5 star rating from I would say is very much over rated. And would...

I was looking forward to this takeaway for a long time but I found it to be disappointing. The pancake rolls aren't very nice, they lack flavour and dont taste or look restaurant made. The prawn crackers are very good as are the sweet and sour chicken balls. I prefer swapping my sweet and sour sauce for bbq sauce but they told me they dont sell bbq sauce?? So they suggested peking sauce which they wouldn't swap, I had to pay an extra £1.65. (They still gave me the sweet and sour sauce?) When eating the meal, they either gave me 2 sweet and sour sauces or the Peking sauce tasted the same...... so I had no sauce at all to go with my food. The yung chow fried rice was tasteless and was boiled more than fried, the beansprouts were also tasteless and together they looked anemic and tasted bland. See picture. It was also expensive. 7.25 for chicken balls! .... they also told me they only sell rice in one size carton which is large, they are not, they are the small size so not enough to share. I had to finish off my rice with sesame oil and soya sauce due to the blandness. Doubt I'll eat...

Went to Summer Palace twice within a week for two different occasions, one being a big group meal.

Summer Palace is really popular and I feel you'd be unlikely to find a table just by turning up (they do offer a takeaway service though which also appears to be popular).

Must say the food is very tasty, well portioned and all come out quickly. Over my two visits I've sampled a good selection from the menu and all dishes have been of a good quality. Salt and chilli squid, chilli beef and their King Prawn dishes have been particularly tasty.

The waiters and waitresses are all very polite and attentive, and the restaurant itself is nice and cosy without feeling cramped ... no matter the size of your group.

Must say that Summer Palace is one of the best Chinese restaurants I have been to in a while, and I would thoroughly recommend...