German Doner Kebab (GDK) — Restaurant in Weston-super-Mare

Major teething problems.

We were ridiculously excited about going here (I don't know why, we're just foodies, I guess) and we drove down as a group of 5 to get food for ourselves and another in the office. We were greeted at the door by the team and welcomed in. When we started to place our orders at the tills we were asked if we could show the receipts to the staff so they could make sure the till was working fine. Order placed at 11:16:51 with order number 002 for the day. We stood and waited, then waited some more. Order 004 came our first, our friend Dave, then order 003 (Stu' and Gav') then 006 (not our group) then mine 002. My order didn't have everything in it so I had to ask, to which I was told that "Everything's in there" when it clearly wasn't. The team member I spoke with said it had "Definitely been put in a bag" so I presumed it had been put in someone else's bag not mine. The supervisor came over and asked the team then it appeared so all was good.

My food was really tasty, although the runny cheese doesn't really work in a small pack of fries as I couldn't really eat 'em 'cause they kept slipping of my (chubby little) fingers. This is the end of my experience. I'd go again but only when they've sorted their teething problems.

Harley

PS, we had to wait a further 10-15 mins for my colleague, Craig, to not get his food. He asked for a refund which took ages so by the time the group got to eat the food was tepid. This was our fault for waiting for Craig (damn you Craig!) but he was kept...

Awful experience with German Doner kebab.

Asked for the mixed chicken and beef gym box and got lamb (which I don't eat) with a tiny bit of salad.

The chips were loose and cold in the bag and amongst these chips, which is by far the most disgusting part of my experience was a greasy receipt with a black hair attached to the tape! If you zoom in on the tape you will see the hair in question!

When I contact the resturaunt nobody answers, and when they finally did they assured me they would accept the refund request which they clearly haven't done as Uber have denied me to refund and now the restaurant won't answer again.

So Uber eats have failed to provide a refund and contacting GDK HQ is out of the question because the websites faulty!

Very extremely disappointing from a service representing Weston-super-mare high Street. There are many more deserving restaurants that should have a spot here. We don't need more greasy kebab, and especially don't need any with disgusting hygiene standards, bad manners, poor presentation, unreasonable prices and small portions!

CONGRATS GDK YOUVE GOT YOURSELF A SINGULAR STAR ⭐ (IT WOULD BE...

Hi Utterly disgusted with today's order. Together with my partner we have ordered a meal each with an extra meat and paid extra £3 per person for it. What we have received was absolutely disgraceful. The portion size has been smaller than regular as well! Food was small cold and chips has not been cooked properly. A clever packer placed the drink next to the food and make the food cold too! I am very disappointed with this order and I find this treating unacceptable . When we called the restaurant and complaint the person has not seemed to bother at all and declined to support the claim. I want a full refund of the money. Can't understand how you can be charging more money and giving less! It's a daylight robbery and you should be ashamed of yourself. My order was almost £30 with the delivery. I'd like my money back. Don't hesitate to contact me for a refund.

Kind...