Horrible experience.
I ordered large popcorn bucket meal kids one.
No receipt upon using the self service machines.
Unfriendly staff members (gentleman serving)
Didn't give any spoon, no tissue, no sauces .
We had to keep going back to the counter several times requesting various items.
Upon opening the package, a very tiny box came out which was supposed to be large but it was not.
Guy at the counter said this is large, large you only get it to drink that's supposed to be large.
I flipping paid so much money just to get a tiny popcorn box like what the hell and to be told the only thing large you get is the drink.
You know what's funny, there was no drink!!!!!!!
Really???!!! Another trip back to the counter.
I'm extremely furious typing this away.
I do not recommend this location or the staff members.
No name badges worn.
Edit; just discovered there was no...
Read moreNadia and Fatima displayed exemplary levels of customer service. It was apparent from the moment I entered the establishment that the staff was dedicated to providing an unforgettable dining experience. They greeted me with a warm smile and genuinely asked how my day was going. Whilst taking my order, The manager on duty greeted me and was also working hard as it was the lunch time rush. Before I left, they asked me if I needed anything else and that showed me they would do everything in their power to make sure I am well taken care off. Had a brilliant experience at KFC and will come back tomorrow for lunch because of the...
Read moreTried this KFC for the first time as I usually go to the other one in Woking. It was near the end of the day and a group of people including myself ordered large chicken pieces. They could clearly not be bothered to make any more so they just gave me a few overcooked and very tiny hotwings without even asking me or mentioning it to me. If you don't want to make any more at least let customers know or give them the opportunity to choose what/if they want anything else or a refund. Only realised once I got home and opened the food that I was overcharged for overcooked food I did not order so it was too late to return....
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