From the moment I walked in I knew I’d regret it. After booking online and paying to reserve a table I thought I’ve got to at least get one drink. Stood at the bar for ten minutes being ignored while one waiter proceeded to serve other customers. The other waiter eventually apologised for the wait and after he finished what he was doing got to us. When he did he then went to move people off the table we had booked and asked us what we’d like to drink, he then called me over to pay. After paying I sat down and my partner asked me how much it cost, I told her and she was surprised. After already having to tell him to take the deposit I had paid off I realised that what I had been charged was wrong unless I was deceived by the class of the establishment and this was in fact a bar that charges £12 for a pint of mediocre flat lager. I went up and questioned, not something that I would have noticed if I had already been impressed by the service and environment. Regardless, I said that I thought it was wrong as my partners cocktail was £6. He eventually realised that I had been charged for other’s drinks and told me I could have ‘free’ shots, I politely declined the shots I had inadvertently paid for, he then offered another drink, to which I replied if I’d wanted one I’d have ordered one, then offered me food, to which I declined because we had already eaten. At this point he finally offered my money back. I’m currently still in bohemian as I type this but cannot wait to get out quick enough. From sticky tables to useless staff I wouldn’t waste your time or money. If the clientele doesn’t put you off I’m sure...
Read moreSo we only booked Bohemian due to the fact Slug and Lettuce was closed for a refurb. When we arrived it was busy, went to the bar to tell them we had a booking , our booking slot came and went, eventually someone spoke to us. There were people already at the table and they were moved off, they cleaned it and sat us down. 15 mins went by and we hadn’t even been asked given our drinks yet, but our food came really quickly. We got our first drink about 20 mins in , then the server disappeared, we are now waiting again for someone to come and ask us our drinks order but there was no one around , so we go to the bar to request drinks, only to be told it has to be done at the table. A lady from another table came across to us and gave us a bucket cocktail which they had been given as they had complained about the service so was given 4 buckets as a gesture of goodwill, this helped as we still were waiting for our 2nd drinks order we were over half way through a 90 min bottomless brunch. When we did get our cocktails details were missing like the Percy Pig sweet, Starbursts and they had loads of packs on the shelf, no meringue on the lemon meringue , plus they kept running out of glasses. We booked this as there isn’t many other places in town that do Bottomless Brunches, but never again i’d save your £35 as you won’t get served No organisation , poor management , not even the staff knew where our server went , she turned up after and didn’t even return to our table to see if we were ok. The...
Read moreWe are so disappointed. Spent £18 on karaoke booth. When we arrived, the previous customers were still in there. We waited patiently after informing staff. After 20 minutes my friend suggested we deserved free drinks whilst we waited. At this point, staff acted on getting the previous party moved out. As our time started (a timer countdown on the computer screen), I checked to ensure the next group would be made aware so we could still have the hour I'd paid for. I was assured this would happen. This did not.
The way we were spoken to, sworn at, and threatened by the next group was appalling. We spoke to management, who said they'd be in touch with us for compensation the following day. They have now had a week, but no such communication has occurred.
Our night was ruined. Staff simply did not do their job. We were very lucky not to have been assaulted by these revolting women who were threatening us as we tried to get our belongings together.
I await your response, as you...
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