Alfredo's Méxican Food — Restaurant in Abilene

August 12, 2018 around 8 pm Just had a bad experience at Alfredo's, normally i wouldn't write a complaint but at some point some employees need to learn more about customer service. I went through the drive thru and the young lady who had no name tag working the drive thru was very unprofessional. She was rude while i was placing my order and caught an attitude when i asked if she gave me green sauce. When i arrived home and realized that she gave me the wrong order I contacted the restaurant, which i had to google cause she didn't give me a receipt, to make sure they prepared the correct order so i wouldn't have to wait. As i arrived at Alfredo's i asked the gentlemen if the manager was working and he replied with no. At this point the young lady working the drive thru walked up to the front counter implying that she didn't hear me when i asked for the green sauce, I then replied with, you most of not heard me when i placed my order cause you got that wrong. She responded with "I didn't check it". A simple apology would of made things somewhat better but the fact that she was throwing out excuses made...

Don't be fooled....I ordered 1 dozen tamales expecting them to be freshly made and real hot as if they were made fresh.....I noticed that they were only warm and they looked like the tamales that are at HEB, the ones you heat u served on a styrofoam plate .They placed them on a plate whereas if they were fresh made they would of wrapped them in foil. I noticed that the corn husk on them were not stuck to the masa. So that tells me that they have been selling the Tamales from HEB and all they do is heat them in the microwave. At HEB they are around 12.00 for a dozen and Alfredo's sells them for about 15. 40 a dozen. You can really tell the difference between freshly made tamales , and store bought heated in the microwave. I was disappointed. I asked for my refund, because we the people are not stupid. We can sure tell the difference between store tamales and freshly made tamales. Chances are that when they run out of the fresh ones they still want to make money with the store bought tamales. They either hear in microwave...

This restaurant was terrible.. 1st of all, I ordered a burrito for myself and one for my husband. I asked for cheese on mine and I asked for cheese on the side for my husband's. They put the cheese on both of them, and they put so little on there that you could barely even see it or taste it . 2nd of all, I ordered a churro and a sopapilla. They were both hard as a rock and if I feel like they were not made fresh. I feel like they were left over from another day. Lastly, this was a to go order and they didn't even give us any free tortilla chips and salsa! What Mexican restaurant doesn't give you free chips and salsa, whether you're eating in or taking out??!! We will not be eating at this establishment again!! And it's a shame because I was really craving Mexican food for a couple of days, and I was so excited that I was finally gonna get it, and this just...