Atmosphere was great. Has a really cool vibe in there. There were a few groups doing Bible studies and people grabbing coffee before work- not super busy at all. I was excited to try it out! Took my toddler for breakfast one morning. We ordered a coffee, an apple juice, one of their breakfast biscuits- the western one, and Nutella toast with strawberries for my little one.
The drinks came out fine, the coffee wasn’t my favorite but was tolerable. If I order again I’ll probably ask for half sweet. Not anyone’s fault at all! I still got my caffeine.
The food on the other hand took FOREVER to come out, and we got there early- like about 20 minutes after they opened. My biscuit came out within 30 minutes and the Nutella toast didn’t come out for another 20. My 2 year old and I ended up sharing the breakfast sandwich, which was fine. I asked the workers to put the toast in a to go box, and that was that.
Staff wasn’t very helpful while ordering as it was our first time there. I felt like a bother asking questions. They weren't communicative at all. Definitely not rude, but not the great service I had heard about at all.
It was also more expensive than I thought it would be. I know they’re opening a new location- which I get but I was shocked at my 30 dollar ticket for coffee, juice, a...
Read moreI really hate leaving bad reviews, but when they are earned. I ordered online for pickup. It was mostly ready when I got there. They still had to make the drinks. Watching them do so was one of the most disorganized messes I've seen. Apparently, they were out of caramel for the caramel machiato. I watched them shake the hell out of the caramel bottle. When that didn't work, they tried dumping and dribble of caramel from a cup they had sitting some place. Need less to say there was no caramel in the drink. After getting to where I was going and opening the order, I found things missing. What was supposed to be a turkey sandwich was a lettuce sandwich. The chocolate croissant was burnt and, of course, dry. When I tried calling about the missing items, I got their voice mail stating that if there was a problem with my order, I needed to email them. They've already inconvenienced me by not getting my order correct, and I'm inconvenienced further by having to relisten to your voice mail to write down your email so I can email you. I'm too frustrated at this point to care. Disappointment just doesn't even start to describe...
Read moreFirst time visit ,went In back door by parallel parking area. Confused as where to order ,finally walked up front and found registar and menu my daughter not sure what she wanted ,cashier was patient , she wanted a bagel but they were out so she ordered chocolate cake I got chocolate zucinni bread my order ready hers I was told their out as I receive mine, So they offered what's left she got a cinnamon roll mainly because no other option she wanted and was hungry. Cook at food window gave me a dime difference back but I didn't want the dime but did want a full menu available at 3 pm. Front room uncomfortably hot ,would have liked to have known drinks picked up at registar and food picked up at separate window I felt lost and awkward ,could have had better customer service. On a lighter note my daughter liked the cinnamon roll, zucchini bread dry and a bit over cooked for me ,macchioto not as sweet as I'm use to. Same on my daughter's vanilla frap. Just a reveiw of my experience we will try again on a cooler evening. Thank you even though we didn't get a thank you come back soon. Texas...
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