Little Caesars Pizza — Restaurant in Addison Township

Do not go here or order on line! Tried calling to place an order and no one answers the phone. It just keeps on saying busy call back later. So I was able to order on line but that's a joke order my food and didn't get what I ordered. Was charged for it. But I only got Crazy bread. So I tried calling them back and again no answer. It just kept on saying that there busy. So I had to drive down to Little Caesars in Villa Park and I was not happy at all. When I got there I asked them how come I didn't get my wings or my pizza he just laughed. Then I asked him how come nobody answered the phone. He told me that there pretty busy. Yeah with no customers. I think they just left the phone off the hook because they didn't want to be bothered with customers. I could see why they didn't have anybody in there when I walked in. This is very poor customer service. I am never gonna order Little Caesars Pizza ever again. Please by all means stay away from this place their customer service sucks as well...

I was very surprised by the poor customer service. On a night out running errands my family and I decided to stop and pick up a pizza. It was estimated 20 min prior to closing. I sent my eldest daughter in to purchase what ever hot and ready pizza they had. I can clearly see up to 3 pizzas in the hot cabinet. My daughter was going to do this for me as I was going to stay in the car and nurse her baby sister. When my daughter enter the building they informed her they were all out of pizzas. I’m sure staff if able to take unsold pizzas home, but to denied a paying customer and lie is just rude. I stayed parked outside as I finish nursing my other daughter. I attempted to call the location and I was able to see staff ignore the phone ring. They began to clean and locked the door 15 min prior to closing and denied 2 more customers that had arrived...

Disappointing experience. When I arrived, the lady at the front desk made eye contact but then completely ignored me for 5 minutes while scrolling on her phone. Another staff member had to step in to take my order. What's striking is that when a new customer arrived just 2 minutes later, she immediately attended to them. To make matters worse, when the rude lady did eventually take an order from someone else (not me, thankfully), she did so with a very rude attitude. But the worst part was yet to come - my pizza was extremely badly salty. The combination of terrible service and subpar food makes me unlikely to return, one thing it’s receiving bad customer service that for what I can see in this reviews… I’m not the only one, but having bad customer...