The subway exit 5 in North Augusta... I will not go to any subway. I went in honestly just for a snack for me and my gf. Had mine made and was making hers. Tuna, mayo, and all the pickles I can get. The manager was there and some other ladies. When I got to the pickles and asked for more than the 3 I got. I was told they cannot do that. I like others said I'd pay for more and again was told they couldn't. I offered to buy steak to cover their cost which are pennies for more pickles. The lady making it understood my complaint and started to add extra when the manager stopped her and said they can't give us more cause their inventory was on a dock somewhere. Can't believe they'd get pickles from another country. I should be able to pay extra if need be and get every single pickle in the store. IT'S CALLED CUSTOMER SERVICE FOR A REASON!! Meet me half way, take my money and give me 3 more. To be one of if not the biggest company in the world I think they can afford giving extra pickles and/or teaching their employees customer service. I've been in customer service/food industry most of my life and they have no idea how to do it. I'LL...
Read moreWe ordered online with coupons, charged fully, and the order never went through. Went into the store with the bank charge and was told that we couldn't have our order fulfilled by management that wasn't even on site. The lady who tried to help us was off the clock and did everything that she could to help and was as sweetest as could be, but the man behind the counter was rude and scoffed the entire time as we tried to explain what happened and showed proof of the charge and what had happened to us. Management said that we would have to 'fight with the card company' to get our money back and also when we said we would just order again at the physical store, would not honor what we paid with coupons and cash back applied online. This whole experience, except for the sweet lady who tried to help us, was awful and has turned us from subway again anytime in the future. Get your...
Read moreBack when covid restrictions were going on they refused me service and when I told them I have a disability and tried to show them proof of my claims and paperwork from my doctor they then told me to go through the drive thru even though i have well documented proof of my disability and customers were being serviced inside at the time which was the same as the 1960s discrimination of telling black people to use the back door which they ended up calling the police on me even though the covid guidelines from the states clearly say people with disabilities are protected from the mandates I will...
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