Domino's Pizza — Restaurant in Akron

I placed a delivery order this past Saturday May 17th, 25. As I usually pick up but it was my son’s birthday so I did delivery this day. I had a $70+ order which I’m fully aware of how much of MY money I spent with the company this day. As I requested to bring the order to the front desk of the establishment I received the notification my order was arriving. About 5 minutes passes by and no order is coming through the door I continue to wait a few more minutes again as I know I had a bigger order and still nothing! I proceed to go out of the establishment and ask the security guard had he seen a delivery driver he says yes. He’s out front waiting. I then continue out to the main entrance where there’s an older gentleman with an oil suit on who I didn’t assume was the driver. He then YELLS out to me with his empty hands out to his sides 🤷 ARE YOU GOING TO TIP ME?! I said excuse me?! Again not knowing who he is because I’m looking for someone maybe with a dominos shirt or hat or maybe even the food I paid for! I then ask him well do you have my food?! He proceeds to say well I don’t see a tip on here. He was so busy blabbing about a tip that he didn’t see the $15 dollars cash that remained in my hand. But decided to hold my order until he figured out this tip situation. So since he was so focused on being the rude individual he remained to be I counted the tip down to $5 for his obsession of a tip he didn’t WAIT to see that he had coming. Blocked his own tips for that disgusting behavior. And to make it worse 3 of my pizzas were wrong along with the fact none of the 8 pizzas were cut as I requested. I will now not order from this location EVER again and will now order from the E Market location instead....

Delivery driver Samantha has the worse attitude ever! She delivered to my house and I told her how much I appreciated her bring us dinner and how much of a service she was doing (who doesn’t want a night off cooking) she told me that “if I wanted my food that bad I would’ve picked it up” I was honestly shocked and told her thank you anyways. I called the store to ask the manager to correct in store and Manager Alex told me it was “ she said he said and had no proof , “ that he could not correct in store, I asked if maybe she was having a bad day and just talk to her but he said he could not without proof. No problem, I’ll connect customer service in the morning. A few minutes later Dominos is calling me and I answer , it’s my delivery driving calling me asking what she did wrong .. I recounted our experience together and she said “ I didn’t think what I said was that bad” . I explained how it was disrespectful, I tipped her 20%, and didn’t even have to because she’s paid for her job. She then hung up on me while trying to explain how she was rude and unappreciative and that’s why I was upset. I always have cash on hand as a nice little bonus for nice drivers and she blew my mind the way she talked to me. I’ve never experienced this type of customer service in my entire life, just such a crazy experience for me and I’d really like my tip back from her. She and the manger needs some extra classes on...

Patronage date was 7-12-25. Me and my bud used the coupon found on the website which allows you to purchase 5 or 6 items for about $6.50 each....I haven't gone to Dominos in a long time, but their offering a Large pizza with any toppings for 9.99 until early August, if ordered digitally. But I went with the other coupon instead. So I decided to try the philly steak and cheese and onion sub AND a medium pizza with sausage and mushrooms. Prep time and text communications were fast and on point. I was afraid to look in the sub box until I got home, thinking how expensive subs are now at the usual joints, and mine cost a lot less. Upon opening the box at home I was VERY HAPPY with the portion size and fillings for such a value price! The pizza was the same and the website very easy to navigate considering all the valuable coupon options that they offer! Signed up for their "purchase rewards" program EASILY too, so I'm on my way to FREE pizza someday maybe! Im looking forward to my next possible visit! Only wish they offered broccoli and cauliflower toppings and a...