Subway — Restaurant in Alafaya

I've been eating here for over a year now and every time I have gone, it has been absolutely awesome, except for one time. That one time consisted of the tuna tasting too fishy. Every other time, my sandwiches (many different kinds at this point) were made great and I have absolutely no complaints about them. On top of that, the employees have always been professional, kind, friendly, and more than helpful. I have noticed that the restaurant and its employees have slowly gotten better and better over the last 6 or 7 months; this is when considering how great (in my experience) they already were before. The drive-thru touch-screen system can be a bit annoying at times, but that has absolutely nothing to do with the employees or the rest of the great work ethic that I constantly see from them at this store. They have always been patient with me and have always made sure that I left the store happy, and I guarantee you that if I had brought back that tuna sandwich that I disliked that one specific time, they would have done whatever they needed to in order to send me off happy. I appreciate all of your professionalism and hard work there. Thank you to everyone that works there and to all of the employees that have been a part of my positive...

Restaurant is supposed to be open at 9am, not the first time that doors are closed at that time. Plus whoever is the one working alone opening which I believe is the manager, act like he doesn't understand when I requested wheat bread. Have to repeat myself a couple of time. If he can't deal with today's different accent he shouldn't be there. It's very irritating to repeat more than twice. Also, saw that the lettuce was already pink and he didn't even changed, didn't ask for it even though I lovebit, not even a napkin on my order either , and this happen all the time on my orders to go. I used to be a regular...

I love the idea of a drive through however the people that work here are complete jerks and so rude. It seems that to be qualified to work at this place you have to be really really rude and anyone I deal with at the drive-through is always a rude mean person whether it's male or female. This time it was a smug rude Hispanic male named Alberto who was as obnoxious as mean as he could be. It baffles me as to why any employee would be so rude to a very nice polite customer it's pretty shocking and sad

In the drive-through is really good however watch out for the nasty horrible people...