Wendy's — Restaurant in Alafaya

What an incredibly lazy and rude group of people. I have never known Wendy's to be shady or unprofessional but that's exactly what this location specializes in. Barely busy, they took our inside order around 6:40 PM. We waited 25 minutes and not one of the staff even turned to ask if we were waiting for food or needed assistance. I guess people just stand by the front register a lot here and get no kind of recognition or acknowledgement. At 7:05 PM…due to the incompentence of the staff and sever lack of consideration for our time, it was officially time to ask for a refund. Even if they had made the food at that point, which they hadn't, they had held it for nearly 30 minutes. Fast food is usually not nearly as edible after the first 15 minutes of preparation. What a complete joke and bastardization of this company's business ethics. Someone in corporate will definitely be having a conversation with me about they attitude form this locations staff. If corporate doesn't feel like listening, I'll go to the location and make sure to communicate thoroughly. Don't waste your time here, believe that you deserve more than to be treated like just another order ticket. These companies should thank us for our business not treat us like once they have our money, we are expendable. How dare I expect to be served what I ordered in an reasonable amount of time. These UCF brats aren't used to having a grown up in their lives. I'll be...

THIS WENDY'S IS BY FAR THE NASTIEST AND WORST RAN WENDY'S I'VE EVER BEEN TO. I REMEMBER WHY I STOPPED GOING TO THIS LOCATION. THE MANAGER, LOUISE (I BELIEVE - COULD BE CLOSE 😆) IS AN ABSOLUTE ALCOHOLIC WHO DRINKS ON THE JOB. SHE WILL EVEN GO OVER TO SPEEDWAY ON HER BREAK AND BUY BOOZE TO PUT IN CUPS! WHEN I GOT THERE THIS EVENING, IT WAS DEAD. 1 PERSON IN FRONT OF ME. HE GOT HIS FOOD AND THE NASTY BLONDE GIRL WITHOUT A HAIRNET AS WELL AS THE BLONDE DUDE WITHOUT A HAIRNET LETTING HIS NAPPY LOCKS FLOP ALL OVER THE FRY WARMER 🤢 IGNORED ME AND MY KIDS TO THE POINT WHERE WE WALKED OUT, BUT THEY WERE HUNGRY AND DIDN'T WANT TO GO ANYWHERE ELSE SO WE CAME BACK.......HUGE MISTAKE!!! THE HEATH DEPARTMENT WOULD HAVE A FIELD DAY WITH THIS PARTICULAR LOCATION.....

NO NAPKINS. NO KETCHUP PACKETS. NO SWEET AND SOUR SAUCE. NO BBQ SAUCE. NO DR PEPPER. NO FROSTYS. NO TOILET PAPER IN THE GIRLS BATHROOM, DON'T KNOW ABOUT THE DUDES, BUT I'M ASSUMING THEIRS WAS EMPTY TOO 🤷🏻‍♀️ NOT TO MENTION THE FAN IN THE BATHROOM THAT LOOKS LIKE IT HASN'T BEEN CLEANED IN 3 YEARS 😂🤨 TRASH OVERFLOWING FROM THE TRASH CANS INSIDE, TABLES HADN'T BEEN CLEANED/SANITIZED IN HOURS OR POSSIBLY SINCE 1ST SHIFT LEFT 💯 THERE'S A HOLE IN THE CEILING BY THE ORDERING AREA/FIRST BOOTH BY SODA MACHINE THAT'S BEEN THERE FOR DAMN NEAR A YEAR AND IT'S LEAKING INTO A HOT PAN 😂 HERE'S PICTURES...

I ordered food (#2 combo) on 07/09/2014 and I must say, i'm very disappointed. Wendy's is supposed to be a top end fast food chain but its definitely not anymore, i'm taking my business elsewhere from now on. This is the second Wendy's in a row that I have been to that is serving totally unacceptable burgers. Don't ask me how two different restaurants in two different counties manage to both get the burger soaking wet with a mysterious clear liquid. Or how both establishments think that people like their burger drowning in mayonnaise and mustard to the point that all the vegetables that were added to the burger are now useless and must be removed due to saturation. Or how the fries are always cold and hard. This Wendy's really separates itself from the rest though, with their raw burgers. Yes raw burgers, I took a bite of my burger and it was pink and red inside. What the heck is that??? I am totally done with Wendy's and I recommend that you follow my lead and drive down the street to Mcdonald's or Zaxby's instead of eating here. Avoid this crappy place at all costs, there are much better establishments on the same road to give...