They added on a tip without my knowledge or consent. I always tip, but I found it strange that the woman checking me out did not turn around the iPad so I could choose my tipping option, nor did she give me a receipt. I was at first worried that I hadn't tipped, then I realized the cost of my food was much higher than expected. I vocalized my concerns out loud while I calculated the costs of my order with my brothers, realizing that she added on a 20% tip without my consent, and she didn't think I would catch on without the receipt. I was loud enough for her and the other customers in line to hear, because all of a sudden she was turning around the iPad for the rest of the line. This was not only illegal to do, it made me feel cheated and disrespected. If I wasn't in a rush, I would have confronted her and asked her to charge back the amount even though I had planned to tip 20% regardless. If it matters, I was there Dec 29th around 12pm.
They also got my brother's coffee order wrong. There was no seasoning on my egg and no condiment whatsoever on the sandwich, so it was dry and bland. I'll never be coming back and watch out for the tip stealer!
Edit** Response to the reply from the shop: I clearly saw the teller turn around the iPad for the customers after me for a tip, and I urge anyone who visits next to see them do this as well. Not sure why you are attempting to gaslight me, I know what I saw and I have never heard of a coffee shop without a tipping feature. Not in...
Read moreI had a delicious breakfast sandwich; turkey, egg, provolone cheese, and bacon on a sesame seed bagel. With an Odwalla blueberry shake to drink. Kisses fingertips like a chef. C'est manifique. This spot offers lunch sandwiches as well, plus chips, bottled beverages, and coffees. The place is clean and cozy. There's art by a member of the owning family fixed to the walls. Plenty of seating and great lighting.
Fair prices, fresh & delicious food, family owned. If you're ever in South Shore or Alameda in general and looking for a quick, healthy bite to eat, you'll find it here. Skip Five Guys and McDonald's, and save your guts the work. Skip Panera and Starbucks, and support Alamedians. Is that a word? I don't know.
Like previously stated, the prices are fair, the food is fresh and delicious (and much healthier than traditional fast food), and the workers are friendly and kind. Come get you a...
Read moreThis place doesnt even deserve one star. I came in and ordered two beagles tosted with cream cheese. The two people who were behind me both got their orders before me. To find out once i got home that they gave my order to one of them and i had theirs. I drove all the way back to get my order corrected. The lady asked me twice what kind of beagle i wanted which was egg. She then proceeded to make Asiago beagles. When she was ablot to hand me the order i said these are egg beagles correct. Thats when she realized she had made the wrong ones. To make it even better she then informs me they arr out off egg. They offed no solutions to the problem. This place is poorly managedand there are several beagle places in alameda which offer superior service...
Read more