This is hands down the worst experience I have ever had with a Domino's or any other pizza place.
We ordered the pizza and it said it would take 32-42 minutes to be delivered. It was delivered in a reasonable time. However, we were missing the salad and the dip cups. The guy that delivered it said he forgot those items and would go right back and get them. We thought we could trust what he said. We were wrong. I called the restaurant after 20 of waiting. The lady that answered said that she couldn't do anything. They were extremely busy (this was 7:30 on Monday night) and that there wasn't anything she could do for me.
I asked to speak to a manager. She said she was the manager but refused to tell me her name. I asked for a refund. She said all she could do was offer me a coupon. I asked her what kind of coupon. She replied, "just a coupon" but she didn't expound. I told them just to come pick it up and we'd order it from somewhere else. She told me that she would have the driver pick up the food but she would not refund the money I paid.
The driver came back 20 minutes later and dropped off the dips and salad. He also refused to tell me what the manager's name was. He was extremely rude and this is the worst customer service I have ever...
Read moreJust had the WORST experience!! We ordered our food and my boyfriend said he would stand outside to wait for him. The driver Wesley decided he wanted to speed around our trailer park because he was mad he couldn't find us, the speed limit is 5. When he pulled up he decided to be very snappy stating he had been driving around for 20 minutes and that our house was not red it's white... Our house is definitely red, I don't know if he is color blind or what. Then when my boyfriend tried calling the store the guy who answered was also very rude saying that we don't put a house number in the instructions... Why would we put the house number in the instructions when it clearly says it when we put in our address. Which he did admit after we said something about it. Over all the worst experience. Not just that , my boyfriend ardered a bacon pizza and is finding chicken and mushrooms throughout the oizza.I'm definitely taking my business to pizza hut, have never had a...
Read moreNot happy about the wait time at the pick up window. Pizza was nearly cold by the time I got it home and I live less than two miles away. A delivery person left and came back before I was ever helped. On a different day, my food was not what I ordered. I received a dish of red sauce with cheese. Not the Alfredo pasta that I ordered. I called the store where the manager acknowledged the mistake. I asked if a driver could deliver the correct food. I was told that I would be charged a delivery fee. After working a physically hard day, I didn't think I should have to pay extra for their mistake. She offered to credit my account or I could come back into town to get the food. I asked if she would make the order right and compensate me for the extra trip. She refused. When I asked her name, she refused. I was without dinner and not sure at this point if she has...
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