Fannie Q's Saloon - Denali Princess Lodge — Restaurant in Alaska

I just left Fanny Q’s after the worst service experience I’ve had in a long time from the manager, Sally. I was at Fanny’s with 2 friends, getting drinks and playing cards. The bar was full the entire time we were there so we grabbed a small high top table inside. We were on our second round of craft cocktails, after sharing an appetizer and ordering another drink when manager, Sally came up to our table and said “by the way this is a dining table and so are you planning to dine or not?” In an extremely condescending way(our tab was $120 already with another round of drinks on the way). She then said she had a train of people coming in and basically told us to leave or go sit on the “heated” patio. It’s 45° and no one was sitting on the patio so you can imagine how well “heated” it was. It was extremely disrespectful the way Sally approached us and told us we need to leave, as if we were idiots. On a positive note, the Tatchos and our server, Jenna, were absolutely delightful. I’d recommend avoiding Fanny Q’s based on management alone. Service and food was good. Overall APPALLED by the tone and approach of Sally. We would have been very happy to move had she asked us...

Ate there 2 nights in a row. Same meal. First night we were taken care of by Faith. She is a gem. Service spectacular, salad first, hot fish and chips second. 2nd night. Server gal was okay. We specifically asked for our salad to be delivered first. About 5 minutes later a gentleman server brought us our fish. When we explained that we hadn't gotten our salad yet, he got very agitated at not only us but the waitress. He took our fish back to the kitchen. She then brought out our salad. Before we were even finished with the salad, the waiter brought out the fish again. At this time, he got more agitated at me because I hadn't finished my salad and wanted to keep the plate. Fish and Chips were definitely not hot. I believe they held it under the heat lamp to wait to serve it again. We didn't want to send it back, already feeling animosity from wait staff. With 2 tables occupied and say, 10 waitstaff standing around, this shouldn't have happened. The gentleman server made me very uncomfortable with his arrogance. I have managed restaurants for many years. This was a terrible example...

This buffet was truly a feast of delectable items, with something for everyone. The service was friendly and efficient. We could give more stars if we liked the way that some of what we chose to eat was cooked better.

Fruit was grapes (a little sour), oranges, apples, and I was thankful for the bananas, which were not over ripe & which we like. Oatmeal, biscuits and gravy, and scrambled eggs were available. We did not eat the oatmeal, but the biscuits were dry and needed the gravy which was good. The scrambled eggs were over cooked and the last in the pan. Bacon and pork sausage were good, and we did not try the caribou sausage.

Pancakes looked good, and several syrups and toppings were offered. Three types of cereal were offered near the plain yogurt with cut up melons. At least two types of bread were available for toasting, and we liked the sourdough bread.

The place is very nice and we liked the decor. If we try it for dinner, I’ll edit this review or...