Arturo's Mexican Food — Restaurant in Albuquerque

I've been here before but tonight just pist me off. From the guy taking the orders at the drive thru. He couldn't hear me. He kept saying what? What? after every dam thing I was trying to ordered. I practically was yelling at him. We waited 20 minutes for our food and then to our "surprise" the order was wrong. I park to go inside to fix the order and they have the music so loud in the kitchen no wonder why he couldn't hear me. The cook couldn't even hear him talking and the counter is 4 feet away from where he's cooking. I tell him what I'm missing and after they make it he tries to charge me again for it. If my kids weren't hungry and already waited this long I would of just got a refund for everything. But I told him na bro I already payed for this what are you talking about? And he just goes oh, Well. and I say again I payed for this here's the receipt. I like giving other places a chance but honestly I can't wait for Federico's to open down the road.. After this the food wasn't even good. The whole altercation just ruined...

I don't understand how this place has 4+ stars. Maybe it was a gloomy weather that made the woman at the counter irritated, but she didn't want to be there. Her attitude matched her RBF. It took her forever to take our order. When someone pulled up to the drive-thru, she attempted to take their order first. They also charge $3.59 for an agua de limón, which was actually kool-aid. I should've known it was Kool-Aid when she handed it to me, and it was neon green. The barbacoa was just greasy dry meat. I've tasted better store bought gorritas than what this place sells. I can't remember the last time I went to Taco Bell, but I do remember the food being a lot better than here. My kid's quesadilla was literally dripping with grease. We had to use napkins to soak it up. He was so grossed out he didn't want it anymore, and this kid can throw down some food. The husband's taco has more pico than meat. And the garbage bins were so full that our garbage overflowed. This...

Tried this for the first time, even though my son and his friends love it. We got the smothered fries, which were delicious but no writer near spicy by any means. Also tried a few different tacos; Asada, Barbacoa, Chicharrones & Taco Burger. The Asada was super dry, barbacoa was beyond perfect, Chicharrones were nothing but fat - not one bite with meat, and the taco burger was delicious! The salsas were both delicious as well! I got the Caldo de Res, which was packed full of meat and flavor, only problem was that the lid melted and put plastic all in my soup and made it spill in the car. Also got a pint of beans, which were very flavorful as well. Portion sizes were awesome for the price as well! We'll be back to try more...