Disappointed with our meal last night. The wife was wanting fish n chips and found satellite had a dish with regular tartar sauce which is what she wanted. I opted for the green chile cheeseburger as that's one of my faves and chose onion rings. Unfortunately we both did not like our dishes. The chile on my burger tho was a good amount of chopped chile did not do it for me not spicy. The burger itself was a thinner patty was crispy on the outside almost well done but pink on the inside, was not very good in my opinion. The onion rings didn't seem fried/cooked long enough. And one piece of lettuce with a good amount of the stalk sticking out? Why not cut it off? The wife didn't care for the fish n chips. The fries that came with it seemed like they had been laying around, not up to temp and stale taste I had one and can confirm. The tartar was pretty bland. The best thing of both dishes may have been the Cole slaw. There was good portion of fish I believe it was cod, was decent but nothing to rave about. This was the first time we had dinner here and don't believe we will back. The breakfasts seems...
Read moreI have nothing bad to say about the customer service or how the business is ran but..
Today I took my dog to the pet patio and I received so much judgement/dirty looks. My dog is well behaved and the only thing he did was ask for attention when people would past by us (didn't bark once). Mind you we were tucked in the corner and a handful of people continued to walk by that side entrance at least 5 times each.. I felt like they were trying to agitate my dog or get a rise out of him..
My only request is to maybe make it more apparent that dogs are welcome on the patio. I know there is a sign with dog bowls and treats but that didn't seem to be enough. I feel uncomfortable taking my dog back after my experience today.
1 STAR for this to get noticed then I will change it back to 5
5/5 I really do love this coffee shop.. thank you for the...
Read moreI had to throw away my free $12 coffee today. Satellite needs to teach their employees how to use Thanx, as well as better customer service. I tried to redeem two Thanx rewards today, and the employee behind the counter told me I did it wrong, that I shouldn't do it that way, and that I only redeemed one reward. I walked out, then went back to get the employee's name. The manager intervened and said they would get my coffee, no charge. After I left, I realized the employee who told me I was wrong had made the coffee. So I threw it out. It was a horrible experience. I looked it up, and I have a Thanx history that says I redeemed two Thanx rewards today. I did not do it wrong. I'll be taking my business to Whispering Bean and Little Bear...
Read more