Well I wish I didn't have to complain but I am going to make people Aware of the Bad and unprofessional Service I received last night at this Establishment. Me and my buddy were very hungry so we looking for a place to eat, We could have gone anywhere but we decided to eat at this Wendy's, So we were waited on by a Rude unprofessional African American Girl, She Took our order and wasn't Friendly and Had bad Manners with no Respect, I told her thanks after she took our order and not even a thank you or your welcome, So we still ate there, And she opened the Front door to talk to her friend outside, As we were eating it was Cold with the Door open and I asked her if she could close the door and she gave me a Rude Attitude, And she said I cursed her out, I didn't do such a thing, So I asked to speak to management, So she wouldn't get the Manager as I asked, So I got to the Counter and the manager came out, And as I was trying to talk to the Manager, She was saying that I was Cussing her out, And she was Lieing. So I let her speak and then it was my turn, I just wanted to have good friendly Service as I'm spending my time and money to eat, So I don't know if this will help other people that what goes on there, But I'm Definitely not going back Ever, And I say what I mean and say, So good luck on the next customer that has to Endure such a place, Thanks...
Read moreI will never in my life eat at this location or at another Wendy’s. I went in there a couple of days for lunch with a friend of mine and my 13-year-old son. Fast forward we ordered our food. My order was wrong so I walked up and I told the cashier who was very nice that my order was wrong. He told the manager and the manager was very nasty but he fixed it supposedly. For the cashier brought me back my food and it was still incorrect so I walked up there and told the guy this is still not correct and the manager in the back responded “Just give her bacon” mind you I ordered a bacon Junior with green chili what I had gotten was a cheeseburger with mustard, ketchup and an onion nothing what I ordered and the manager just want him to give me a green chili so I ask for my money back and he didn’t want to give me back my money. He proceeded to call the cops. Let them know what I was wearing, and said he was in a bad area and didn’t know what could happen to him. The guy then told me that I can wait for the officers to come. I waited about 40 minutes if not longer, and then another lady came out with my money and apologize for...
Read more2:30pm today we recvd HORRIBLE service at the Old Town drive up. As I was ordering each item the young girl taking our order wouldn't allow me to finish my sentence before loudly saying, "ANYTHING ELSE!!! ANYTHING ELSE!!!" I finally said, "Well yes I DID HAVE MORE TO ORDER BUT OBVIOUSLY YOUR IN A HURRY, so that's it!" I drove up and as I was waiting she & another worker were just talking & laughing. I have nothing bad to say about laughter but this behavior was EXTREMELY UNPROFESSIONAL! She opened the window, quickly grabbed my card, gave it back (aggressively gave me my drink & slammed the window) while saying, "thank you". She cont her conversation & noticing I was still there her n the coworker laughed & she pushed forward my food, again slamming the window! We specifically chose Wendy's for the kids meal toy. No toy, no napkins, no spoon for the frosty & NO RECEIPT! Without a receipt I couldn't prove anything. Because we had to be somewhere I called 4 times but got no answer! I'm beyond frustrated. I hope management sees this review and retrains this employee especially if she's going to be communicating...
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