The Old Town Hat Shop & Accessory Boutique — Local services in Albuquerque

This review should have been written about a year and a half ago, but I reckon better late than never, as the adage goes. I have not been to Albuquerque, New Mexico, but I have been to Arizona ;)

I was googling, looking for reputable hat shops so that I could purchase a couple of quality hats (they tend to last longer - smiles). I stumbled upon the Old Town Hat Shop. Now since it was awhile back (see opening statement), I cannot remember if I emailed or called, perhaps both.

At any rate, at two separate times, I made two purchases - The Parati "Red Gambler" and the "Bolero". I am in BC Canada, and I can promise you that every single time I wear the hats, people make positive comments - from cashiers to cyclists, from young to old. It's amazing.

So, if I ever have a day where my confidence is enveloped in a dark cloud, I wear one of the two hats. It's guaranteed to bring me sunny smiles and warm remarks.

This is no word of exaggeration. It is sad that two people stated they encountered rudeness or whatever. (I secretly wonder if they themselves ever had a bad "off" day...I know I sure have, but shhhh don't tell ;) )

In all seriousness though, I met with patience and good attitudes. I was helped as to how to pay from another country, and talk about delivery! It came in a very timely window frame. Truly, I have no complaints.

The hats have held their shape (and yes, the Red Gambler really IS able to handle the rain) and they both still look as new. Easy to clean and a delight to wear. I hate to tell folks where I got the hats...you know, it means I have to share the smiles. LOL (of course, I'm playing...)

Anyway, thank you dear owners at The Old Town Hat Shop in New Mexico! Your Canuck neighbour tips her hat at you, with all due respect.

Bonita P. ...

I wish I could give this place ZERO STARS. I had the worst experience here.

I was interested in buying a hat and the sales associate was helpful at first in finding me ones I was looking for....however, that quickly changed.

I overheard the sales associate talking to another associate telling them to "keep an eye on me" and to follow me around so I don't take anything.

When I was in the store, there were tons of people in there and I was the ONLY ONE she wanted to keep an eye on. Just because my skin tone is brown that doesn't automatically mean I was going to take anything.

I have my own money and I was going to spend it there, but after that racist experience I had no interest in spending any money there.

These people should be ashamed of themselves. If you're running a place that is around so many beautiful cultural items, you probably shouldn't be having your own prejudices jump out when you see people of a certain skin tone.

I am Native American and I have NEVER felt so uncomfortable in a store like that in my entire life.

NO ONE should EVER have to feel what I felt. How dare you make judgements on someone you don't know.

Next time LEARN TO BE BETTER. So the next time a person with a skin tone like mine walks in they don't experience what I had to go through.

So disappointed...

If the The Old Town Hat Shop were the last store on earth, we'd have nothing to worry about. This place has everything a human could ever need. They have hats for every head, they have fascinators, they have little hats, big hats, serious hats, silly hats. Tons of options.

I am a hat person, and I could have spent all afternoon trying on hats.

Chrissy was super helpful in locating a specific style I was looking for. She found an abundance of sizes and colors and helped me pick the best quality option for...