CASAMIGOS RESTAURANT BAR AND LOUNGE — Restaurant in Alexandria

An absolute ZERO ZERO ZERO out of 5 stars. Really mad that I had to put one start to even leave a review. We came yesterday to celebrate my cousins birthday and participate in the “crank bingo” event they were hosted. The restaurant was so underprepared for the event it was ridiculous. When we first walked in no one gave us any direction. Not from the restaurant or from the event team. I don’t think the event organizers were even there yet at 4pm (event started at 4). A waitress came to our table and brought 1 menu for 6 people and then never came to our table again. Not for water, drink orders, food orders or anything. The other waitress said that they only had 1 person so we should come up to the bar to order instead, no problem. We go to the bar to order our food and drinks. I order 3 margaritas and my cousin orders 1 margarita and chicken wings and fries. The waitresses didn’t even know about the “special event” menu so it took a while for them to even ring in the chicken wings and fries. It’s time to pay and we hand our cards to the bartender that took our order and he then gives them to another waitress who clearly is overwhelmed. She pays the tab and we get our receipts to sign back and my bill is $32 for 4 drinks while my cousins is $45 for 1 drink and her food. Clearly there is a mistake here. They kept saying they just switched out the bills so I had my cousins and she had mine but the math still wasn’t mathing so I asked for an itemized receipt which they kept refusing to give. They said oh it’s too busy right now to print out a receipt. I’m sitting right in front of the POS and the bar it’s not too busy for y’all to press print receipt. Instead of talking to us who were charged incorrectly they kept talking to other people working there with our cards still in their hands. They said they would just void the transaction and redo it then came back 30 seconds later and said they can’t. Which I know you can all you need to do is post void the transaction. Then they said oh I’ll give you a free shot. No I want the itemized version of my receipt to see what y’all are charging me. Then the bartender and server kept pressuring to just sign my receipt then they will handle my cousins bill. Absolutely not! We came and ordered together and she cannot hear you so talk to me about her bill. I kept telling him to talk to me about her bill and even my cousin told him to talk to me and he’s steady trying to fast talk her and pressure me into signing a receipt for a bill I never even got to see. As we are still figuring things out now the bingo game has started. Mind you we had been there since 4pm and no one came to take our order and then we spent another 30 mins waiting at the bar for them to figure out how to fix the mistake THEY made. Finally they say oh we will just give you $15 cash. I still never got the itemized version of my receipt even though they were supposed to bring it to my table so I wouldn’t miss the game. The frustration that rushed through my body as I watched the bartenders, owner and servers play monkey in the middle with our cards after they already charged us wrong was more than I could handle so I had to step out for a min. Making mistakes is fine but how a business fixes their mistakes is what really matters. Needless to say I will never be back. Thanks for a ruined...

We’re Peruvian, have been to Peru several times and probably ate at every Peruvian restaurant in the dmv area. I noticed this place was new and the menu looked good so we decided to try it.

First, we tried calling just to make sure they didn’t go by reservations only or anything but there was no answer. I tried doing the reservation online but it also didn’t go through so we decided to just go try anyway. The whole place was completely empty so that should’ve been a sign but we figured they’re new so we’ll be their only customer.

To start we ordered a leche de Tigre and I ordered a causa rellena but they didn’t have it. So I got a papa rellena instead. The Leche de Tigre was awful, it tasted like lemon juice and had a bad seafood taste to it like the fish was old or too strong. The papa rellena was okay but the salsa criolla also tasted like they used lemon juice instead of lime, and not even real lemon juice but the kind that comes in the bottle. I couldn’t even eat it.

For food i had already ordered a Pollo saltado, it was also just inedible. No flavor at all and especially not Peruvian style. The chicken was rubbery and had a weird taste to it. We didn’t eat anything except the Papa rellena.

We told the server about the food and she just said “oh no one else has said that everyone else loves the food and takes it home with them”. I found that comment odd because still, on a Sunday afternoon it was completely empty. Before coming to this restaurant we had initially gone to Inca Social but they only took reservations so we were turned away, and they were completely packed with people watching the soccer game so it was surprising that no one else came to this place but after trying the food I guess not so surprising.

Of course they didn’t offer to comp any of the food or discount it. My husband paid and told the lady he’s paying to be nice because he didn’t eat and the food was not worth it.. $60 on food that was inedible but oh well we won’t be returning in the future and hopefully this review prevents others from making the same...

We had a really disappointing experience here. It started with stale and inedible plantain chips and canchas with rocoto that tasted "off". The ceviche was just okay and fairly small considering the high price. The carne was chewy. The saving grace was the tallarín verde, which was very flavorful and tasty and a good portion size. There were only two other parties in the restaurant but our server forgot our drinks until we had already eaten most of our meal and after I had reminded her once already. Also, heads up that they charge an automatic 20% tip as part of the bill (even though it doesn't say it anywhere on the menu or elsewhere), but the receipt still has a blank space to write in more tip when you sign. Unfortunately we won't be return customers. Our search for quality Peruvian food and a taste of home for my husband...