Domino's Pizza — Restaurant in Alexandria

The pizza and wings are good. The service is acceptable.

11/6/2020 UPDATE: The management has been transitional over the past few years. Depending on the manager, the service may be akin to a Chic-Fil-A or midnight-shift McDonald's. The last time that I visited, ordered online. The system said that my meal would take 56 minutes to be cooked and delivered. After two hours, I called. The worker stated that they were busy but mine was under the warmer and would be delivered in another 1-2 hours. I told her that I didn't want pizza that had been sitting underneath a warmer for hours. She said that they weren't going prepare a fresh order for delivery. I asked for the manager. He repeated her, in a more professional manager, and stated that if I was willing to pick up the order, he would prepare a fresh order. I drove to the restaurant and had to argue with him about why my delivery fee should be refunded. He stated that because I paid online, they would only receive a portion of the fund. He also stated that they were still willing to deliver, but if I wanted it fresh, I "chose" to pick it up. I suggested we call corporate to serve as an arbitrator and he agreed to refund the delivery fee. He cooked the meal and handed it to me. Given the trend, I suspect he is no...

We have ordered countless times from this Dominos location, but as soon as we try to use our “Piece of the Pie” Rewards for a free pizza (since we have ordered countless times from this location specifically), we receive a phone call from the manager stating that they cannot deliver to our location.

We are two miles away from the location and only a five minute drive. The manager stated that they only deliver within a ten minute radius and only on their side of the interstate. We were both on the same side of the interstate and within the delivery radius. This is the only Dominos in Alexandria.

The manager was unwilling to delivery the pizza (even though less than seven days ago we received a delivery from them). We asked for the order to be cancelled and it was, but of course they still took all of our “Piece of the Pie” reward points. The manager didn’t even try to look into the problem or check their systems.

This location shows no loyalty to its customers. If you order from them be prepared for them to let you down!!!!!! Never ordering...

The location is Baton Rouge La on Lee Drive, NOT Alexandria. It won't let me change the location on the review. Saw that this place was the only pizza place open for delivery. Placed a great order, 2 orders of wings, large pizza half everything & half pepperoni. Potato tots type dish, and this order cost me $59.36. Order was delivered and pizza was half everything but the other half was bare. NOTHING, not one pepperoni....wait, half a pepperoni was in the cut part of the '"everything" slice. Called same number back started my story and was told I called the wrong location. I need to call the one on Lee. Called the right one bc the same girl who took my order answered. They were closed, told me to call tomorrow. I was checking out tomorrow...