Rise N Shine Donuts ( S Coulter) — Restaurant in Amarillo

Was in the drive-thru and asked for the maple bacon donut. Apparently, they didn’t have plain donuts to make then like with so the Asian worker grabbed a glaze donut to demonstrate that they would put the icing and bacon on top of that one. Well, during the process the Caucasian worker (they don’t have name tags on) at the window proceeded to run her fingers on the top of the donut to demonstrate. I accepted this alternative and the Asian worker put the donut in a box for us. I told the Caucasian worker that I didn’t want that donut that they’d both touched because she specifically, was touching everyone’s money. She replied with an attitude, “I didn’t touch it”. I told her I saw her touch it. I was looking right at her. Then she asked me to pull around. I wanted to know how long it would take. She avoided my question and began telling me the process and how quick it was. I asked again, “so, how long?” to which she replied with an attitude, “like one minute.” So I said ok then I’ll wait right here. She rolled her eyes and slammed the serving window in my face. I told the Asian worker about this attitude and horrible customer service and the Caucasian worker stood behind her with the most dismissive tone, “have a nice day. Have a nice day” while the Asian worker kept apologizing for her attitude. The audacity to get an attitude with the customer because YOU aren’t following health protocols and COVID protocols!!! You’re touching everyone’s money with a glove and then touching people’s donuts with that same glove! ...

We went last weekend and the donuts were absolutely amazing, melt in your mouth soft, flavor was great, the guy who was working gave us excellent service which made us come back today. I went twice first time they didn't have the donuts I wanted so I waited an hour for them then I get them pay and go home just to eat Nasty hard and burnt donuts I don't see the point of having me wait an hour so you can sell me nasty donuts I was very disappointed and won't be back for a while honestly, it made me not really want to come back at all but my first time experience was amazing the donuts tasted fresh. The ones I got today went to the trash so $15.50 went down the drain...

My wife and I used to love Dunkin’ Donuts but they closed their lobby due to Covid-19 and the line is always insane. We started going to Rise and Shine and will never go back to Dunkin’ again. Rise and shine are the best donuts in town and the service is always decent. I’d rather support local places anyways. We are pretty sold on their basic glazed and chocolate frosted donuts they are amazing and at times if you’re lucky you can get them when they are still hot. The sugar donuts are great as well. This...