Wendy's — Restaurant in Amarillo

I would give 0 stars if possible. This is the 2nd time I paid for a higher priced burger meal and got a value burger instead. I paid for 4 krabby patty meals. And received a small smashed burger with no lettuce, tomatoes, onions, pickles, etc. I paid for a bacon double stack biggie bag and was not a slice of bacon on it. $55 down the drain. I was so upset I started taking the burgers from the kids to take back, but seeing the kids' tears and distress made me give them back. So I'm writing this review because it's pure ridiculousness.

This visit was my first time at this location in a few months since they did this same thing before. I ordered a ghost pepper ranch chicken sandwich meal and a baconator meal. Again I was given a subpar value meal, chicken sandwich with a slice of lettuce on it (nothing else and a value meal cheese burger with no bacon. I did take those burgers back and because it was night and no traffic, unlike today. Even then, they tried to shorten us on giving the money back.

This location never give receipts and I now know why. It all seem purposely done. I have posted a photo of the supposed krabby patty and bacon...

I ordered food the same thing I always order and the burgers were raw totally raw I immediately called and tell them about it and that I was keeping all the food and bringing it up to them. The manager told me no problem throw away the food just come up tomorrow and we will replace your whole order. I go up there the next day and they decide that even though none of my food was right the burgers are raw the french fries were cold, that they couldn't replace the whole order they could just give me partial of my order. I spent $45 did not get to eat any of the food and they said that they could not afford to replace my order and could only give me the burgers and not even made the way I wanted them just basic burgers not the bourbon burgers. If I pay $45 for food that I cannot eat and I tell you I'm bringing all the food back up and you tell me no don't bring it and then refuse to replace my order that's bad bad business on your part and you will not be getting any more of my money. By far the worst Wendy's...

Stopped for a quick lunch around 2:15 pm while passing through. It had snowed the day before. No snow had been removed from the parking lot and sidewalk in front of the door. Icy and slick in most places. Quite dangerous. We ordered two chilis and baked potatoes. When we picked up the order there were no spoons for the chili.When my husband asked the cashier for spoons she curtly replied they didn’t have any because the truck didn’t come because of the snow. Why didn’t they tell us this before the order was filled so we could have changed our order? The chili was much thinner than the typical Wendy’s chili. We had to crumble crackers in it to be able to eat it with a fork. The seats where we ate were torn up and duct taped. There was absolutely no heat and it was 30 degrees outside. It was freezing inside. The cashier said it wasn’t working. Not a typical Wendy’s experience. We would not stop at this...