If I could give a zero I would. Not only did I order my pizza at 6:17 pm it took me 13 minutes to drive there. Then another 20 minutes to wait after I already placed a phone order. I see people coming and going as I'm standing there. The store emptied out twice. People walked in and ordered and got their pizza before me. And to top it off I ordered the pizza pretzel and there was only one grain of salt. When I say one grain I mean one grain.whol waits a total of 25 min for a pizza at Little Caesars. The girl making the pizza just kept looking at me as if I was not there. I paid for the pizza as soon as I walked in they took my money real quick Services were definitely not rendered. I paid for something that I did not get. I was waiting so long I ask for the manager he came and picked up a pizza and handed it to me. Come to find out when I get home that is not what I ordered. I will never return to this Little Caesars and if they have a corporate I am definitely going to complain.Here's an expanded and rephrased version of your review:
I found myself genuinely disappointed after my latest visit to this pizza establishment. Despite giving them multiple opportunities to impress me—at least three times—I was met with a consistent decline in quality. The pizza I received was so burnt and excessively hard that I could hardly bring myself to finish even a single slice. 😝🤷 Update on second visit 😤👎🚽
Upon examining their overall ratings, which sit at a dismal average of just 2.2, it’s evident that my experience is not unique. There’s a valid reason behind those low scores. If you’re contemplating a pizza night, I strongly recommend considering the Domino's conveniently located across the street instead.
Don’t risk the embarrassment of bringing home a pizza that fails to meet even the most basic standards. Little Caesars, it’s time to reevaluate your offerings and improve your quality. Customers work tirelessly for their money, and we certainly deserve better than what you've been providing. This was my last...
Read moreOrdered one veggie and one stuffed crust pepperoni pizza. When I arrived, pizza was not loaded into the “Pizza Portal” so I asked employee for my order. After driving home, I realized that store gave me the wrong order and gave me someone else’s regular pepperoni instead of the stuffed crust I ordered. When I called to tell them, I was given the option of coming back later to pick up or receiving a credit. I explained to staff (after being transferred to three different employees) that my wife is having surgery tomorrow and that I needed to be at home to look after my kids as she needs to prep for her procedure so coming in wasn’t an option and I declined credit since if these employees could load my pizza correctly in the first place, gave me someone else’s order, and had to pass the phone to three different people, I wasn’t at all assured they could give me credit on my next order. Employee declined to refund my money and refused to have another pizza delivered to my house. Ordinarily, I wouldn’t care, but given my situation, I would have expected some compassion and to accommodate me. This location has lost my business over their poor handling of...
Read moreThis location is starting to lose stars on my rating. The employees are not using the portal anymore. My last order was recorded as in portal but when I scanned my code to retrieve my order and skip the large crowd of people gathered around the store, my order was not in the portal so I had to wait. If the portal had been used there wouldn't be so many people crowding the store waiting with their arms crossed. I gave the food 4 stars because honestly, it's still pretty good for what you pay. Just use the portal and it'll be closer to perfection. Thanks
Still not using the portal... My name is ON the portal for me to pick up... But my order is not loaded IN to the portal. I'm not sure if this is some management position? Maybe the portal isn't working properly? I just know that now I'm going in with and waiting while others take orders at the desk when the portal used to have the benefit of walking in and taking your order and skippimg the line. Now you have to wait your turn to ask to receive your order which has already been ready...
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