Stadium Pepz Pizza & Eatery — Restaurant in Anaheim

I was embarrassed by this restaurant and ruin my own reputation with my students, faculty, staff and colleagues. Every end of the class module or semester, i throw a pizza party. Here is my story that happened yesterday (01/31/19)

First of all I ordered through grub hub and delivery has not even been an issue for the past year I ordered from this place with no issue and problems. Every 5 weeks I paid for about anywhere between $68-$150 plus for deliver to a college for my students to enjoy their pizza. Today (01/31/19) they not only lost my business and relationship as a customer, they lost any future business from me.

Based on today (01/31/19) during earlier morning to early afternoon around 12pm. I was so embarrassed in front of my students, fellow staff and colleagues because management and their employees made an excuse that their new employee never put in the order.

I’m so glad I called at 11:45am or so to find out the status of what is going on. I was told by some jerk that it’s not my fault it’s because of a new worker, we could put it in now and it will be there by 1:30pm.

Of course I was mad and i shouted and said, “ what”, so you take my money � and order is not fullfilled and you giving me attitude. I told them you lost my business and he says to me over the phone, “good I don’t need customers like you.”

If I could give this review a negative 1000������������ I would and I would go as far as this business should teach their employees and management about customer service, empathy, and how to take responsibility instead of blaming new employees and blame the weather and the grub hub and ask why so mad.?

I place 3 orders (2 of which was ordered several days in advance on grub hub. 1 was orders at 7 am) spent over $80 for pizza not to be delivered and never was going to be delivered if I hadn’t called. They inconvenience my students to drive in the rain to go there to eat the pizza � there instead of having them delivered. Why are they even on grub hub. ? I’m going. To complain to grub hub and any other eatery app that has this place on their app for delivery.

Never as of 01/31/19 going back and using...

Food was so good! I got a 8 inch of pepperoni and the wings were amazing. Only complaint I could have is the manager and customer service! My friend got the lunch special it didn’t really specify what time they do there lunch special as there’s no times on the menu. She had gotten her two slices of pizza and they were very stale and cold. I got my wings first but waited a good 10 minutes for my pizza and drink that I ordered with my wings. When my pizza had came out I let the food runner know that my friends pizza tasted very old. He said that they make their pizza at 11 and that’s just how it is. And all they do is warm it up in a microwave. That’s totally fine if that’s the case but my friend did not want to eat that pizza and no where were we told the pizza was going to be stale and 4 hours old. That could definately be our fault being tourists and not knowing the time they make there pizzas at for lunch special but I don’t really think anyone would ever pay $12 for stale cold pizza even if it is a “good deal” so we had let the manager know what was going on and instead of helping us find a solution she was just kind of like maybe get here earlier next time. I told her my friend isn’t going to eat it, we didn’t mind paying for the side salad and drink. She ended up leaving for a good 10-15 minutes to figure on the kiosk out how to adjust the check to charge us $7 for the drink and side salad. Like I said it was our idea to pay for the two and just get the pizza out of there but I do feel like good customer service would be to say “hey the side salad and drink is on us today since you received cold and stale pizza!” I spent a good $40 on tipping them, a drink, wings, and pizza. Whereas my other friend also spent atleast $20 on wings and potatoes. Just a shame because the food was awesome but I don’t understand why businesses treat younger people like they don’t matter sometimes. But other than that I...

I come here pretty regularly. The food is good although a little pricey but never had a complaint about the food. The servers have serious attitudes though. Last time we came it was on my lunch break, I work in the same shopping center and have been coming here for lunch for the last 6 years. There were only 2 other tables with customers and they were in the 2 opposite corners from us. None of the employees were wearing masks and the one server kept walking by my table to go to the far table. After 5 or 6 passes I asked if he could walk the other way around to get to that table because of no mask and he turned to look at the taller blonde girl with dark make up and shrugged his shoulder with a smirk. Then he walked the other way to deliver their food. The girl then yelled from behind the counter to me and asked what the problem was. So I repeated that no one was wearing masks and I requested the server take the other route to that table. She said "just so you know we're all vaccinated here so..." I said it doesn't matter and you don't know if all the people you come into contact with all day is vaccinated and you can still pass it to others even if you're vaccinated. She said (still yelling from behind the bar) I don't see what the problem is if we're all vaccinated. I said "again, that doesn't matter and this shouldn't be a problem." And she rolled hers eyes and continued with what she was doing. I told my friend that I was eating with that I'm not comfortable coming back here and that that was very rude and a terrible way to handle a simple request. I haven't been back and doubt I will. I've worked in customer service my whole life even in restaurants and as a server and have NEVER treated a...