Grammas Pizza Anderson — Restaurant in Anderson Township

Called orderd wings and specifically asked for blue cheese instead of ranch. Upon delivery no blue cheese or even the ranch. I don't care for wings by them selves. I call the store and asked if they could drop it off. They said no not going to drop off just sauce. Even though it was over 20 bucks with tip. I would have retipped as well as gas is ridiculous and the driver didn't make the mistake. I asked if they can just refund the order and pick it up or give me a credit since it wasn't how i ordered it. Nope 23 bucks wasted. the managers attitude not to correct thier mistake, irritated me. Been ordering grammas for 20 plus years at Batavia and withamsville locations. I liked the food and am all about non corporate businesses . All he had to do was have a driver drop the sauce off on next delivery, the driver would have gotten tipped and I would have been happy. Everyone wins. But the managers attitude and inability to take care of a long time customer, especially when they messed up, results in a loss for everyone. Grammas will never again be purchased in my house 20 plus years ordering from the Grammas family. Never once did they not fix things whenever they worked inside the stores. When your business gets so big you stop taking care of your customers you have become corporate. So we part ways.

Update....the wings were dry and wayover cooked...

Be careful going here. August 28th we placed a order not a cheap order. $70+ for delivery. To start we got a call cause the girl took my credit card number down wrong. Was even placed on hold why they ran it never once did they tell me there was a difference to what I was quoted. Food came wings were burnt let’s get real everything was burnt. Pizza you couldn’t even eat cause it was so hard. As always every single time we order they forget something. I called about what they forgot and to talk about the difference in charging me even with me on the phone they never told me. The manger said we will give you a $6 credit ummmm nooooo $76 order not edible. Still didn’t do anything. Called the owner took 4 days to call me back. Another brush off he will talk to the manger that’s it. So contacted the bbb to this day they failed to respond to it. So 2 days ago I called to possibly try them out again. Asked what the credit I have there. After a long while she came back to tell me we are now listed on the do not credit list. Asked again for the manger was told he was there at 5pm. Now he’s not there. Left name and phone number still to this day not a single call back. Called the other location for the owner again No return call. Absolutely the worst service and management and owner...

My family and I recently visited Grammas Pizzeria and it was an absolute amazing from start to finish—one of the greatest dining experiences we’ve had in a long time! The moment we walked in, we were greeted with warm smiles and a cozy, inviting atmosphere that felt like stepping into a family kitchen. The decor and vibe were perfect, blending classic charm with a lively, welcoming energy. Our server, Ryleigh, was an absolute standout. Her friendly and attentive service made us feel right at home. She was patient, answered all our questions with a smile, and went above and beyond to ensure we had everything we needed. Her enthusiasm and genuine care truly elevated our visit. The entire staff was equally outstanding—friendly, engaging, and quick to make us feel like we belong. Everything...