El Viejon Seafood & Bar — Restaurant in Arlington

I absolutely love El Viejon Restaurant in Arlington and have been a loyal customer for a long time. I order their Ceviche El Viejon at least 4 times a week—that’s almost $400 a month just for the ceviche alone (not even counting the nachos or tacos I pick up for my kids). It’s worth every penny because it’s delicious and fits perfectly into my macros.

However, the last 4 pick-up orders have been wrong, and it’s incredibly upsetting. Today, I even wrote my notes in ALL CAPS and asked at the counter if my order was correct. I was reassured it was—yet when I checked in my truck before leaving, the order was still wrong.

On Friday, I almost left a review because the portion size was unusually small. I was so disappointed I just gave my ceviche to my daughter.

If you’re like me—someone who looks forward to their favorite meal after a long day—you can understand how frustrating this is. I love this place too much to stop coming, but please, slow down with the online orders and carefully read the notes. When I order pick-up, it’s for the convenience of getting in and out. I don’t want to have to come back or feel like I’m being a “Karen.”

Please don’t lose loyal customers like me—your food is amazing, but the order accuracy really...

I had a very disappointing and uncomfortable experience at this restaurant while picking up an Uber Eats order. From the moment I walked in, I was treated with suspicion and what felt like clear prejudice. Staff kept giving me looks and repeatedly asked to see my phone to "verify" that I was the delivery driver, despite me stating the order details clearly. How else would I even know there was an order to pick up? It felt like I was being profiled and not treated with the same basic respect others were receiving. Even after I showed them the order and verified everything, they took an unreasonably long time to prepare it, well past the promised pickup time. I waited while staff moved slowly and kept making me feel like I didn’t belong there. To make matters worse, despite verifying the order with them before leaving, the customer later complained that the order was wrong. So not only was I treated poorly, but the restaurant didn’t even fulfill the order correctly. This kind of behavior is unacceptable and unprofessional. I won’t be returning, and I hope they seriously reconsider how they treat delivery drivers and customers in general. Respect should be...

UPDATE: WILL NOT BE BACK. Went a 2nd time. 2 adults 1 child. Bill was 139.42 had no clue we were charged a 18% gratuity. When brought the little charge machine I noticed and felt bad that it had a button to click to leave 3 or 5% gratuity. So I put in a tip of 20% on the entire check of $176.05. To equal 210. This waiter Ricardo C now got a tip of $59.05. Almost half what my original check was. I always leave 20%. I'm not mad that they charged me the tip. I mad that no one said anything. I called and was told well it is on the back of the menu. Like who is looking at the back. Who knows about the first time I went. I never looked at the receipt.

I do not eat mariscos buy my husband and kid do. They loved it. I had the rib eye chicharrón and it was great! The service was great. Restaurant was super clean. Only complaint is the beer. Not do cold. Mixed drink was by no means strong. Was like plain strawberry drink. Other than that we will...