Pollo Regio — Restaurant in Arlington

Pollo Regio is a hidden gem for chicken lovers, and it consistently delivers a mouthwatering experience. The star of the show here is the grilled chicken, which is a flavor explosion in every bite. The chicken is cooked to perfection, with a smoky char that adds depth to the flavor. The inclusion of grilled onions complements the dish beautifully, offering a slightly sweet and savory contrast that elevates the taste. What sets Pollo Regio apart from the rest is their commitment to quality. The tortillas are freshly made, and you can truly taste the difference. They're warm, soft, and a delightful accompaniment to the succulent chicken. The friendly staff adds a welcoming touch to the dining experience. They're knowledgeable about the menu and are always ready to offer suggestions or accommodate special requests. One of the standout features is their new automated ordering system. It's a game-changer for those in a rush. The process is quick and efficient, ensuring you get your food promptly without compromising on quality. Overall, Pollo Regio is a must-visit for those who appreciate delectable grilled chicken. With friendly service, fresh tortillas, and a speedy ordering system, it's a fantastic choice for a tasty and...

So I haven't been here in years so I just discovered a major change in the item I order and the way it's served. I get the number 13. Loaded baked potato. It pretty much tastes the same but 3 things you might want to know before ordering. you cannot reheat this! if you're like me and NEVER eat the whole thing in one sitting, they serve this in a plastic container with foil added to the bottom. so in order for me to reheat the leftovers I had to scrape all of it off that thin foil which in turn was breaking up the foil so some pieces had foil I had to pick out. They now add queso dip in addition to the shredded cheese. It tastes like something from a can so be warned of that. They no longer give you a whole potato. It's been chopped up and the the potato skins are mixed throughout. The flavor is still there. No complaints And finally its disappointing for me when places do not calibrate their soda machines properly. machine said Dr Pepper but it tasted like Mr Pibb so either they just don't have their machine calibrated properly or they actually have Mr Pibb and need to change the sign because it specifically...

Went there after work this past Thursday to take home dinner. Girl working behind counter taking orders, very unprofessional. Didn't ask if it was to go or dine in, I had to tell her. I asked for the full chicken meal, her words was "anything else?" According to the menu, we have choices of beans, kind of tortillas, she didn't ask, I had to tell her. I also ordered a quesadilla meal and paid. I asked for the little cups to get from salsa bar, she said they will give me 2 salsas with the meals, so I tell her so I can't get any Pico, limes ect... to take home she said no, that I could order some. So I told her as long as I'm dining in I can eat all I want but can't take any on take out. Wow, I said I wanted to speak to manager, so she went to get him. They both speak perfectly good english, so tell me why they are speaking to each other in spanish thinking I wouldn't understand. You know what, give me my money back, I wouldn't trust you with my order now, you may spit in it. This location has the worst staff, they are not friendly at all. The owner need to have this place and staff shopped to see how customers...