Spazzio's Italian Cantina — Restaurant in Arlington

Wanted to find a last minute dinner for me and my husband on Valentines day. We saw this little restaurant that had Italian food, was decent and didn't look big or franchisee so it seemed perfect to just walk in. We walked in, there was no host, waiters kept passing us, didn't acknowledge us. It didn't look too busy--there were about 10 open tables. I thought they were short staffed considering a small little restaurant... it didn't bother me, its Valentine's day (busiest day of the year). Bartender shouts that she would be there in a minute. She walks up and asked us if we had reservations but we didn't. I called out my husband playfully that we should've called first before we came. I said "no, this is our first time here, just walking in". She looks at me and says very exquisitely, "So, no reservation." I can already read her face that she gives me a bad vibe. She looks in her book and tells us they are all booked up and every table is already reserved. She offered that we sit at the bar, I looked over and it looked crowded. I didn't want to sit next to wasted people at the bar. So we left. We got in our car to find another place who can allow us in, and decided to call this Spazzio's to see if we can take a shot at a reservation. The same woman answers the phone and I asked her if she takes reservations, you can hear her looking in her big book again. She says they have an opening at 7pm. This was 2 minutes after we left, and she miraculously has an opening at 7pm. We find that odd that she happens to have an open reservation for us within 2 minutes after walking out and she didn't tell us sooner, or bothered to help book for that 7pm spot. I can only guess, it was the way we dressed, i had a red blouse with jeans and my husband had jeans and a shirt. I just got off work so it was business casual. We are a young couple so I don't know if she was just being biased about how we dressed. I'm looking at other reviews about their attire and another couple was turned down because they were too young. Not sure if she thinks older people would have more money so she chooses who can pay her salary. Honestly, this restaurant is not a 5-star restaurant, its located in a sample building with a Thai place and a dentist place-- its not that special. The bartender woman shouldve offered to help us but instead rejected us. Very suspicious and Not a good vibe. By the way, we ended up eating at the Candlelight Inn in Arlington, small Italian-Mexican restaurant, very 70s building and the service was great. The owner offered us free pecan cookies because it was our first time visit, and told us the history of the place. I would recommend everyone going there for Valentine's Day over Spazzio's.

I would love to hear what the owner of Spazzio's has to say, he seems responsive to low...

Went here for the first and last time. Went to what I thought was an Italian restaurant today and started with a cappuccino. The cappuccino was coffee with this sad steamed milk foam that was flat and coffee was spilled all around the cup. The Cesar salad was soggy, therefore uneatable. My Friend ordered a pasta with chicken dish. The mushrooms in the pasta were from canned mushrooms and the chicken was raw in the middle. I called out the manager at this point and this unwelcoming chubby man came out, when I told him about our experience today all he said was" well you don't like anything". No I'm sorry or I apologize , nothing! I guess he must of been the owner and customers or potential customer don't matter to him. We should of gone to Simply Burger next door and had a decent lunch there. I have had better food from our office vending machine. Avoid this place, Bad food, terrible management! Responding to the unprofessional owner: Your a rude fat little man who has no idea what running a restaurant means. Let me help you out. It means bring food to the table that is cooked and not raw in the middle. It means if you list items on a menu like a simple cappuccino actually knowing how to make it, or sending someone who works for you to barista school to insure someone in there can make one. You served an espresso with some flat foam on it. Why because you lack the skills to be able to prepare a real one. Maybe after the second attempt failed you should of just apologized instead of hiding in the kitchen. Since you like spending time in the kitchen you could of also made sure the Cesar salad was also fresh, and not soggy. If I wanted Cesar salad soup I would of ordered it. The entire visit was a complete disaster, not one item that was brought to the table was in any way acceptable. Hire a real chef, learn to make a simple cappuccino or just re-name it what it is a espresso with milk. It's sad you lack the basic knowledge in running a restaurant to know that you are serving people a pathetic excuse for so called...

It breaks my heart to write this but here goes. My husband and I have been coming to this restaurant since we first started dating. We’ve celebrated many occasions at this place and tried continuing that tradition last night. Unfortunately, it didn’t happen. My husband, Erik, made a reservation for 6:45pm on Valentine’s Day. He specifically asked for a booth on the phone and the lady said yes, you will get a booth. When we arrived, EARLY, one man walked by and said he would be with us in a moment. The manager (the woman my husband spoke to on the phone) said, “Y’all had a reservation for 6:45? You’re late.” Actually we weren’t late, no one was at the hostess stand to help us when we arrived. She also couldn’t find the reservation because she wrote Frank instead of Erik. Not our fault. Thankfully she had his phone number. She then told us we had the choice of two high tops. Erik told her no, you said that we could have a booth when I made my reservation. She said “no, they are reserved for old people and I would never tell you that you can have a booth.” There were booths available but she chose not to give it to us because we are young. She also stated that people who walk in are priority over people who make a reservation. What?! I’ve never heard of such. If a person takes the time to call and make a reservation, we should be priority over someone just walking in, especially on Valentine’s Day. It saddens me that we have to stop coming here. We loved this place but we will not be treated like this. She could not have been more rude to us. We ended up walking out and going to eat at Grace in Fort Worth instead. We had a wonderful time there. You lost loyal customers who were willing to drive from Fort Worth to eat there. Learn how to treat your customers. We weren’t late, my husband’s name is Erik, not Frank, and just because we aren’t old doesn’t mean we shouldn’t be able to have a nice dinner in a booth instead of being uncomfortable at a high table...