Starbucks Coffee Company — Restaurant in Arlington

Oh how I love you Starbucks Great customer service majority of the time Get a salted caramel nitro add sweet cream 😋 🥰 Edit: Called today to ask about the new Starbucks drink that’s coming out, it sounded interesting enough sooo.. can’t wait to try it and will be updating whenever or wherever I can get it. Thanks again Starbucks and staff :) Edit: uhg that new coffee never came so idk I’m super disappointed. Guess I’ll just stick to mychai 🥱 Edit: Literally do not know how I like my drink Went back for remakes on several occasions in which I was treated passively as well as being argumentative with me. Babee u don’t need to do that with me Please just stay positive but trust and bAlieve I have no problem not coming back to this location. Y’all lost two stars because of this Guess I’ll just stay home and make my own ish idk 🤷‍♀️ IT’s better anyways ✌️

Edit: ok so me personally I cannot just leave y’all because somehow y’all got better at making drinks here and let’s face it nothing in this area compares to Starbucks Honestly y’all have definitely gotten better there’s still attitudes when I pull up sometimes but there’s workers in there that can literally make all the drinks with no problems. I would say make sure y’all are paying attention to detail with orders and for the managers pls train workers not to just throw a drink together sloppily Thanks ☺️

Edit 6/16/24 yall need to fix your burnt coffee Don’t burn it Don’t store your coffee beans in any area where it’ll collect moisture Check dates If it’s bad toss it If it’s iffy toss it You’re making people sick with your neglect or laziness whatever the issue is and yes I did call up to corporate because you wanna make this a continuous issue and refuse to fix it Listen to your customers You can’t have good service without giving the service or wanting to If you want to give fake do that but don’t think for a second that I won’t say...

I have been to this location a few times, but this has been the first time I’ve walked into this location or any Starbucks and everyone will stop and look at me and continue to do what they were doing. No one spoke until about five seconds of me being in there one of the guys spoke and say good morning. I woke up as I’m waiting in line behind a lady and the girl that was taking her order, walked out from the register like I wasn’t standing there to place an order never turned back around never said I’ll be right back to help you anything. She was an Asian chick. I’m standing there every bit of two minutes. A guy walks over and ask could he place my order took my order. I’m standing waiting as I’m waiting. I am watching the young lady fix my drink as she’s fixing other drinks as well but she’s making it wrong. What I pay for and what I asked for two different things. I asked the girl that was doing the hot drinks if she could tell the girl that was making my drink that she was making it wrong. She looked up at me and said I don’t know what she’s making. You’d have to ask her when she’s done with an attitude yes I most definitely took a picture of the staff. That was there if I could insert it here I would if I can give this store no stars I would. I literally just left this location. About two minutes ago the worst customer service ever being a black woman. Paying over six dollars for a drink and having to get attitude from staff is very unprofessional I see why people choose other coffee companies over...

Danger!! Do not attempt to crack a joke in the drive thru here. You may end up in the hospital. During a recent visit in the drive thru last Saturday, I was ordering my wife’s drink first. I ordered hers with coconut milk instead of real milk. When asked if we still wanted the whipped cream, I jokingly said “no she’s allergic to everything”. I then ordered my drink, but I could sense the tone of the gentleman who took my order. My wife and I poke fun at each other all the time, I wasn’t expecting the employee to try and commit manslaughter over it. I honestly wasn’t expecting anything like what I got. We continued on our road trip, and I started getting dizzy, sweating, labored breathing and wasn’t sure what was going on. My wife looked at my cup, and “WOW!” Was written on it. She then proceeded to look at our receipt, and he put 4 extra shots in my drink, a total of 7 shots of espresso! Since I’m on blood pressure medicine, we proceeded to the ER, where my blood pressure was documented at 191/133. Pulse 130. I was in the ER for several hours while my blood pressure stabilized. I didn’t sleep at all Saturday night, got 4 hours last night. I have a follow up with my primary care physician tomorrow. BP still...