Starbucks Coffee Company — Restaurant in Arlington

This is hands down the worst Starbucks I’ve ever been to. First off, there were more employees than customers, yet somehow it still took them 15 minutes to make my drink. I ordered a venti strawberry açaí with no water, knowing I'd be charged extra—but then this random person comes up from behind me, starts chatting with the staff in their native language, and suddenly I’m being overcharged without anyone saying a word to me. Fine, whatever.

The employee who took my order had the nerve to give me a stank face when I asked for no water—honestly, that’s when I should have walked out. But no, I stuck it out, only to be charged $6.57 for what was supposed to be a venti, and they hand me a grande instead. I immediately told them I ordered a venti, and the employee acted like I was the one being inconvenient for wanting the drink I paid for. It’s ridiculous. Don’t waste your time or money here. The service is...

This is the worst starbucks ever. I ordered 2 drinks at 10 am and picked up at 10:30 am, only one of them was made and the other was not, when I asked for it, they told me they were out of heavy cream which was one of the ingredients, I said it was fine to make it without it, then 10 minutes later I still don't get my drink, and when I went to go ask for it, they said they did not have any strawberry puree either , this whole time one of the employees had the cup that was for my drink in her hand the whole time, and she did not even once called me over or went up to me to let me know they did not have the ingredient so they just had me standing there for 20 minutes and took almost a whole hour to make my drink. So they basically charged me $7 for a drink with none of the ingredients I asked for and they were super rude when I asked if I could order another drink instead. Never...

Probably the worst experience I’ve had at any coffee shop. The staff were incredibly disrespectful and unprofessional. I ordered a simple iced latte, and after twenty minutes of waiting, I asked politely the status of my drink. They assured me they’re working on it. Now fast forward to over 40 min of waiting, I asked again, and they said the same thing. I’ve grown impatient since I’ve now been waiting for over an hour for a simple drink, and asked for a refund. The staff made me feel like I was being ridiculous for complaining. I let the cashier know I’ve been waiting for far too long, and he laughed at me and told me “that’s enough”. The staff were very dismissive, very disorganized, and extremely...