Bojangles — Restaurant in Asheboro

I have never received such poor attention in all my years of visits to your restaurants than I received tonight and I will never again stop at that location and will think twice before going to Bo jangles again. I have purchased orders both small and for large events and normally find the workers and managers both friendly and helpful. I even complimented one of your managers at your Western Blvd location in Raleigh in his patience helping a new employee jus 2 weeks ago. Today on my way through Asheboro NC my wife and I stopped and decided to eat in for a change. There was a front staff of 4-5 with one manager and we were the only customers in line. After ordering we waited 10 minutes as the crew including the manager either stood around or packed an order for pick up. Only after I made a comment to one of the workers about standing there waiting for 10 minutes did one of the workers ask about our order. The manager never asked, never engages nor did the cashier who all stood there and I would have thought would ask us why we were waiting.

As I left I told the manager I had never has such a bad experience at your restaurants and he barely bothered to even wonder why.

This is totally unacceptable and with an Arbys on one side and Wendy’s on the other they will not get my business both...

This used to be the number one place to stop and grab a bite to eat. Unfortunately, it has gone downhill! There is no one running this restaurant. The staff are immature and the floors, tables, and doors are a germ fest! One of the 'employees' looked like he just strolled in off the street, wearing Bluetooth earbuds in both ears and dark sunglasses. All the yelling and unprofessional behavior was out of control. When I asked who the manager was, I was told, "it's the blonde, but I wouldn't say anything to her. I would go to the General Manager". At least someone recognizes there's an issue. I was afraid 'the blonde' was going to drop her eyelashes into our food. They had to have been over an inch long (I'm not joking). Someone needs to realize there is a huge problem here and get it back on track before we lose what was once a great restaurant in Asheboro. My family used to eat at this Bojangles at least 3 days a week, if not more. We will not be back until...

I know this is during the pandemic but very disappointed. I bought the 46 dollar w/tax 20 piece w/ biscuits and fixins. However when I got home, what I got was no biscuits at all! I got 1/2 to a 1/4 full of fixins each and it looked like they just put 2 scoops in. 1 gravy after picking 2 mashed potatoes w/ gravy. I was going to go to KFC but I had that during a emergency trip to NY, so I wanted something local and I'm totally disappointed in my local Bojangles here in Asheboro. Second the guy did not even want to make potatoes and tried to talk me out of them at 8:30. Very bad experience. The guy taking the order was nice but that was all. Guess just next time I hit KFC up. Very disappointed indeed. So I just ended up paying almost 50 bucks for some chicken and that's it.

Update from the next day: I just got a call from the GM from the store calling to apologize for the issue, and stated that they would fix the problem. So at that I am going to change my review due to...