Penn Station East Coast Subs — Restaurant in Ashland

Wow...ordered at 1:01 pm with a take out order and watched 2 men walk around the cooking area doing nothing. 2 more customers came in and ordered. Their orders were for 1 sandwich so they made them first. Then when they finally started with my order they were wrapping 1 sandwich and I said I want fresh fries not the ones that have been sitting under the heat lamp for 15 minutes or more. He put fresh fries down so my fries were fresh but my sandwiches were cold. Where was the the manager, MacKenzie Mathias? These employees need direction or this place won't be around long. Finally walked out at 1:18 with hot fries and...

Lady took our order then wandered off. Young man that was supposed to be making our subs was too distracted by the young lady who I assumed was an employee that was off that day. Whispering in his ear, helping herself to drinks. All the while our food was not being prepared. The food overall wasn't bad, just a bit pricey for what it was. The service however was horrendous and that is why I'll probably never eat at any Penn station Sub again. The only people eating there were employees who weren't working, and I can see why. Also had some weird smell like something spoiled or...

Food was absolutely delicious. I live in PA and they have a sub shop on every corner but this cheese steak seasoning was on point. Really really good cheesesteaks. They lose points for service, professionalism, and timing. I placed my order online around 1:45, they said ready at 2:00pm. I went in around 1:55 told them I was there they were just starting it. There was only 1 other couple in the store. Had to wait another 20 minutes for my sub while one of the workers sang and danced around and the other stood watching. It was...