Sbarro Bay Park — Restaurant in Ashwaubenon

Had not eaten here in a while but just needed a quick bite before the movie. We came up to the counter as a couple. There was nobody else for them to wait on. The girl took his order and then spaced out and we had to get her attention to order mine. I asked for tap water but they refused and made me buy the bottled water. They are obviously instructed to get a minimum amount of money out of every person that comes to the counter. Eileened on the counter as we were waiting and it was disgusting I got something sticky all over me. There was crumbs and straw wrappers just lying all over. I asked the young man for a rig to wipe my hands and I would have cleaned up the counter for him. But he gave me a wipe in a wrapper instead. I asked him for a larger washcloth to clean the counter off with. He said no he was not going to come out there and clean it every hour. He told me twice that he was not going to clean it until the end of the shift. So customers have no place to set their purse or lean on while they wait for their order. I just looked at him and credulously and he just you know shook his head and said no. I miss the days when people took pride in their work. This stromboli did not have much flavor because there was...

We were the only people standing there at the counter waiting to be taken care of and the guy just looked at us and didn't say anything. After about a minute he finally came over and we told him what we wanted. He looked at the item (spinach stromboli) in the hot case suspiciously, said nothing and disappeared into the back to get another employee to get the stromboli. The other employee also looked at the stromboli in the case weirdly before finally tossing it in the oven to be heated. Not sure what that was about, but that certainly isn't good customer service. At the register we asked for a cup of ice water, but the guy said all they had were bottles of water. Not sure why he had to lie about that because all soda machines are equipped with a water button/setting.

I'd avoid coming here if I were a potential patron....

I ordered food for my lunch break and master shifu with the dodgers hat was very quick and polite. The lady who looked like jeniffer Lopez ate too much, was rude. I already asked for a bag but because I work in the mall she seemed to intend on making me late. Little does she know I’m a manager and have all the time to get my food. She was rude and smelled bad. Also didn’t wear gloves and didn’t give me a fork and she smacked my stuff in the bag like a child. So my Mac and cheese splattered. The little female I had last week was super nice but the old tan broad was totally rude 0/10 don’t recommend. Master shifu was nice tho the blue rasberry drink was bussin. Thanks...