Buffalo Wild Wings 'GO' - Alliance Kitchen — Restaurant in Atlanta

I was delivering for Uber Eats this New Year's Eve and received an order from this restaurant. I arrived and after waiting 15 minutes, accepted a second order from the same restaurant. After waiting another 25 minutes, the second order was ready. I attempted to ask someone working in back if they had any record of the first order but the person walked past without even looking at me three times, even though it was clear he heard me. When I finally got the attention of a young woman, before I could complete a sentence, she yelled at me that there were only three of them and "I HAD TO WAIT!!!!". I tried to explain that the first, smaller order should have been out before the much larger, second one and ask if she could just tell me whether or not they had a record of it, but she continued to scream at me that "I had better just WAIT!". After ten more minutes I cancelled the first order because I had to deliver the second and couldn't wait anymore without some sort of update or even confirmation that they had a record of it. I have never encountered ANYONE in food service who was so completely nasty, rude and unhelpful. It was disgraceful. I worked in food service for years and understand what it's like to be in the weeds, but would have never dreamed of treating anyone in the manner I was treated. I will NEVER again accept a delivery or order anything from any of the restaurants at...

Order 80 wings for my employees . Delivery came an hour 1/2 late. He arrived on a Lime scooter with one bag of 40 wings on the handle bar and the other 40 stuffed in a book bag. The wings were completely tossed around the 40 in the bookbag 35 came out the box and were just sitting in the plastic bag in sauce mixed up flavors. This happened 9/12 its now 9/19 and not one person has reached out to me. I have called doordash they said because I went thru Buffalo site you will have to fix this mess. I tried calling and it directs to customer service, reach directs me to customer relations and with customer relations all I get is we are submitting a request. I am like its been a week. So no manager thinks my complaint is important? I know if a customer complained about their experience it will definitely not take me a week to...

Black male manager, 9-11-23, 9458 pm. Gave him name and items. I confirmed, after he asked again. Three times I reminded him. Asked him to gather drinks. He did and asked again. This young man was very hostile and advised me he made the order previously. I advised him I am a delivery driver, independent contractor, he said, I'm a Doordash employee and manager. He was loud, and frustrated for a irrational reason. His behavior was very unprofessional. I called the customer while enroute and was advised that the order was delivered by Doordash but a different delivery driver took the order minutes later. This was observed on a security camera at the Buckheas apartment. I have completed almost 4100 deliveries and rarely have a...