Wingnuts — Restaurant in Atlanta

So this place has rubbed me the wrong way! First of all, they screwed up my past four orders even when i called and let them know the mistake that they made. The last order that was made they left off a drink from a meal that was meant for someone else. I spoke with the manager today, she was slightly rude, cutting me off and not really listening to me but told me that they would not be able to deliver because of too many issues, when all they had to do was to check my food before they sent it out to be delivered and had the nerve to say that her drivers dont want to come here because its too far when we are less than 2 miles away from them and even went on to say that her drivers said that they didnt want to come because i complain anout my food being wrong. I always tip the drivers everytime even when they act like they dont want to come inside or they act like they cant find the place which is odd because i work at a place that orders from them multiple times a week. I am so upset that the manager was not apologetic at only, if anything i felt like she was punishing me for not being satified with my food that was messed up on 4 times in a row. Yes this place has great food which is why we order here a lot, but that doesnt make a difference if they cannot follow simple instructions and just own up to the mistake. The way management handled this situation was completely inappropriate and unprofessional and we spend a lot of money here weekly but after today they wont...

Wingnuts is a prime example of a store realizing the sheer potential of its location in a college campus. Its wings are expensive and their only flavor is due to the mediocre sauce each type of wing has, and they even skimp on that, putting as little sauce as possible. They don't even try on the fries, and when you ask for cajun seasoning on them they just throw it all on the center without even trying to spread it a bit.

All that aside, MAYBE this place would be worth it if the staff was nice, out of sheer convenience to so many students. But that isn't even slightly the case, and I'm referring to the manager in particular. Half the workers there are student, so they're pretty apathetic and just do what they're told which isn't really a problem, unless your boss is cheap and rude like the manager at Wingnuts is. One small example is their deal on Wednesdays, where they give half a pound of wings free if you buy a pound or more. Wingnuts stays open until pretty late, past midnight, but apparently if you come on Tuesday night past midnight, making it WEDNESDAY, the deal doesn't apply? Yet if you're 5 minutes past midnight on Wednesday, it's too late.

Yea no, this place sucks. By the way, Wingnuts has now moved to the other side of the GT campus, although that information honestly shouldn't be use to anyone with any desire for quality...

I had a terrible experience with Wing Nuts Midtown, and I won’t be returning. I called to place an order but didn’t have my card on me, so the staff told me to order online. I did just that, but I accidentally placed two orders. Immediately, I called back to explain the situation and asked them to cancel the second order. The cashier assured me it was canceled and said I would receive a refund within a few days.

Fast forward to day seven—still no refund. I called again to follow up, and the same cashier told me, “You should be getting it in a couple of days or tomorrow.” Well, it’s been more than a week, and still no refund.

This happened on December 22nd, and I’m a college student, so $33 is a lot for me to lose. If they don’t offer refunds, they should have been upfront instead of giving me the runaround. The lack of honesty and professionalism is disappointing.

To anyone reading this, be careful ordering online from Wing Nuts Midtown. If you make a mistake, don’t expect any help or accountability from them. I have proof I called and canceled before picking up my food, yet I’m still out of pocket. This place doesn’t care about...