Besides being a player here...$1000 later and a rude bartender (Ashley) charging me for water. The pregnant bartender laughed at us as she tried to give our machines to others while charging us $8 for water. We spent $100 on drinks which was fine because we wanted grey goose. This wasn’t an issue for us. But her demeanor was terrible. Mark the manager was accommodating. However, Ashley needs proper training in understanding how to deal with customers during a shift change. While we understand, not knowing what happens during a shift change, you as a bartender need to know the proper questions to ask during this time. Water was what we needed after a few drinks and after $1000 in gambling at these machines, water is the very least that should be provided without being insulted. Please properly train your staff to understand the significance their actions and how It effects their...
Read moreMe and my family came into the bar at about 230 am this morning and sat in the couch area waiting for the waitress to take drink orders for 4. We watched the waitress pleasantly take care of all the other tables but continued to ignore us. We got her attention and asked if we could order drinks. She said she'd come right back after putting down her tray but never did. We ordered at the bar after about 20 mins. Then, 15 mins later, she walked past us without any acknowledgment. We called her over to sarcastically thank her for coming back. She said, "Oh well, I'm leaving now. You have to order at the bar." That was tremendously upsetting because it definitely felt personal as to why she refused to service us. Not a great feeling as we were the only black family in there. Whatever her reason was for ignoring us, I would not return because it was...
Read moreGreat servers. Yummy drinks. Awesome atmosphere! UPDATE April 2022— Bartender (Stephanie) is wonderful! Available liquor, not so much. One of their signature cocktails, Honey Nut Cheerio, is listed on the table menus but the bar doesn't have two or the three liquors needed to make it. Not so sure the MGM takeover was a good thing. They also took down the curtains that made the bar cozy, and now it's open to the casino. 🤮 Staff is fab. The rest? 🤔 UPDATE February 2023 — They seem to have gotten it together! Awesome bartender AND they had supplies this...
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