Came on a Sunday and ordered a double Whopper. With no cheese got to my table and found that it had cheese. So went back up and told the cashier that the order was wrong. He took the sandwich and told the cooks then proceeded to wait for over 15 minutes and still didn't get my food. Had to get back in line and explain that still didn't get my food and again had to wait again.then when I got my remade sandwich it was only a whopper when I ordered a double Whopper. They even looked at my receipt for it. Worst burger king I have ever been to.
Update. Tried the burger King a second time today to see if any better. Gave the cashier my order which was a double whopper no cheese no onion and no tomato. When she asked me if I wanted cheese I said no then told her no onion and no tomato. So waited for my order and when she handed me it and repeated what it was there was cheese on it. I said it was supposed to be no cheese. She was like no I asked you twice if you wanted cheese. Which was a complete lie she only asked me once and then kept trying to say to the other employee and stuff she asked me twice when it was only once. The service here is horrible I will never come to this...
Read moreWaited almost 20 minutes while people after me got their food. When I complained they told me it wasn’t their problem. Then looks like they forgot my stuff. Then couldn’t even get my order right and had to go back up and get my order fixed after 20 minutes. I would like to speak to corporate how the manager treated us in this situation.j. After all that they forgot the toys in the happy meals as well that I paid for. Oh and the manager said special needs kids aren’t their problem. You know. After I said they were waiting 20 minutes for food. This manager needs to be fired. I’m done. And I’m...
Read moreUsed the app to order food, got to the counter they would not accept my order because I used the app. The cashier was rude and snotty. Said they don’t participate using the app. Why have the business listed on the app if you order food only to get there and they won’t make your food. Then I have to re-order again at the counter? What happens to us that order and pre-pay on the app ???t They need new management and train your employees how to be courteous to customers. My families food order turned into one sandwich because nobody wanted to deal with...
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