Jersey Mike's Subs — Restaurant in Augusta

First visit as an alternative to Firehouse and Subway. We ordered the regular Big Kahuna, Jersey Mike, and bag of Sun Chips. My wife thoroughly the Big Kahuna; it was excellently prepared. My Jersey Mike was pretty good; I didn’t have “the juice” on it. I must return to try it. The two member team was quite busy with dine in mostly but also had phone and drive through orders. The prep area was untidy with excessive crumbs and veggies scattered. I observed one team member not change his gloves and begin prepping a customer’s sandwich after taking a sandwich out, going to the back room and ringing up a customer. The dining areas was unkept— floors need sweeping, tables need cleaning, and overflowing trash need dumping. There was not paper towels in the ladies’ restroom which needed additional servicing. The staff was friendly and acknowledged our leaving. A lull in customers afforded one team member the chance to begin cleaning the dining area. Although there is much improvement, I wouldn’t allow this keep me from returning to another perhaps better staffed...

I came here late one night wanting a sub before a movie. I got just that and it was delicious. The time they closed was wrong on the door but they were still servicing customers. The wait was a little long for the sandwich to be actually made but I wasn't in a big hurry. I was able to enjoy the sub and I devoured it!!! My friend said his bread for his sub was hard. I liked mine. The bread has a really great flavor to me, that's what keeps me coming back and the flavor in the meats as well!!! This particular store has a drive thru window where you can call in your order and pick it up at the window. I didn't realize that until I drove into the drive thru line and saw the sign. I may utilize this service next time. The traffic coming in and out this place is horrible so be very careful when entering and exiting the parking lot. I may stop here again soon or go to the one that's closer to me in...

I didn’t think it was possible to mess up a Jersey Mike experience because I eat at them all over, but I guess I was wrong. Was not greeted upon walking in and then when I went to stand where you’re supposed to order the girl just looked at me. So then I told her I wanted to order and she said go ahead. The ordering pad was where I was standing but I guess she was working off memory. Then while I’m ordering someone came in for their refund so they were all confused and literally stopped cooking my steak sub to try to call people and figure things out. The guy touched the telephone and went back to preparing my food. The Italian subs meat was fresh but the bread was off. Another guy was cleaning the restaurant and it needed it. This was not a good experience. Follow me on ig @sweet_maloy. Bottom line is I would definitely not visit this...