Starbucks Coffee Company — Restaurant in Augusta

This place is located inside the Target store. They took out all the furniture from the Starbucks, so there is currently no sitting area in the store, but it's good for takeout.

The customer service here is unbelievably awesome. I came in with a large party and due to my own mistake I paid with Google Pay, which charged my credit card instead of the Starbucks card. I asked for the refund on the card and charged it to the Starbucks card instead. Fighting the computer system, the barista and the customer service associate spent a ton of their time working to refund me everything correctly. After the taxes were rounded the wrong way, offered me the difference in cash, and when I (due to absent mindedness) walked out of the store forgetting the transaction was in progress, the barista actually ran out after me, found me in the parking lot and said they have my transaction ready to refund, inviting me to return and finish the transaction. When I thanked her for the extra kindness, she humbly replied that she is just doing her job!

Very happy such people still exist in the world, I just hope there is more and more of them.

Thank you all so much for a great experience, really appreciate your...

The workers were very friendly. I got my coffee promptly. And there was no problem with it. My problem was while I was in line and noticing all the flies that were buzzing all over the menus up on the wall. And then, as I started to look at the tile backsplash underneath those menus, you can see that the blue tile is just covered with all kinds of Gunk. I don't know how long it's been since they've been cleaned, but there are literally dead bugs stuck to it. All I was getting was brewed coffee so I don't really care, but you know they might want to look into possibly wiping the store down a little once in awhile. As somebody that used to work as a cook in a restaurant. I'm pretty sure you're supposed to clean all those surfaces every night, but who...

Awful I asked for croissant not warmed she handed me a warmed one I said excuse me I didn’t want it warmed she yelled at me said you never said that which I definitely did I told her she didn’t have to be rude and yell at me she said I was rude and called me a name I wont repeat I wont go back to this Starbucks ever pretty sad I don’t live in maine I’m here on a nursing contract first rude and nasty person I’ve...