Bua Traditional Thai Cuisine (Tasty Thai Lotus) — Restaurant in Aurora

I loved this place, but not anymore. I wish I could take back the gratuity I left. I called in an order, the lady was kind but quick to end the call without taking my name or giving me an order total. I drove while it was snowing nonetheless, to grab this order bc the quality of their food is on point, they didn't seem busy, the wait time was a reasonable 15 minutes. But upon my arriving, the lady asks me what I ordered, of which I verified, & she continued to charge my order. I would think it would be more beneficial to ask a customer's name to verify orders to avoid mixups, but no harm done bc my order was there so I disregarded that. Though upon getting back to my car, I checked the menu bc what the receipt read was not what I expected (see photos). I was overcharged and went back in to ask why the prices were different than what the menu I had in hand stated. The lady who took my order just looked confused, & her along with the man who came, seemed to have no real explanation, they just kept looking at my receipt puzzled but saying it was right. Another woman who was at the register tried an explanation that made no real sense either while she went on to write new prices on my menu I had. I asked if the prices had changed & if I needed an updated menu or something, to which they scrambled to find another one (at which point I had already realized they were avoiding rectifying the issue). On another day I can promise I may not have been so nice, but I had no time to argue & slick roads on the way home, so I took the 'updated' menu they gave me in return for my "old" one & I left wishing them well. The 'updated' menu had even CHEAPER prices than the original I had, which further confirmed they just really didnt know what to do with my pointing out I was overcharged on all 3 items I ordered. Even the ONLINE menu reflects the prices I was expecting to originally pay, but yet I was charged more.. double frustrating even considering I omitted egg from every dish (which in my mind means less cost from an honest business standpoint, though honest business practices have been dwindling for some time). I was so impressed the first time my fiancé and I tried food here, but after this experience I can say that I definitely will NOT be back. I don't like when my money is taken advantage of, especially during times of financial hardship. I'm just gonna look at it like maybe they needed that extra money more than me, but it'll be the last of my patronage they receive. It's not hard to know what your products cost and confirm that is what your consumer is...

I came here for the first time for my friends birthday on Monday 05/19/25. My friend lived in Thailand mentioned this was a great place, so we came to celebrate. I also visited Thailand a few years back and i was a huge fan of the cuisine.

This place didn’t disappoint the inside was nicely decorated and very clean. The food was delicious very authentic tasting and good sized portions. We had fried calamari for an appetizer delish! Then i got beef curry that was recommended as a speciality it was fantastic and my friend got a curry with noodles in it that is from the nothern region of Thailand that was superb and the star fo the night! I will say beware with the spicy levels here they don’t mess around! I love spicy food i am Mexican and consume well above average spicy food on a regular basis. I got the level 3 on a 1-6 level spicy and i would have said it was more of a 4-5 level spicy is how it felt to me. I ate it and was happy about it, but i was extremely thankful I went with what i thought was medium not sure i would have enjoyed anything hotter!

Only thing that disappointed a little bit is that i told the waitress it was my friend’s birthday and that i was paying and we were celebrating. I thought they would do a little something to make it a little more special for him. I wasn’t expecting much but maybe for them to help us sing or anything that they might do to make it a little more special.

I’ll be back the place is great but i was a little bummed how she just played it off like it was nothing. I just won’t be coming here any special occasion other craving...

Food is good. Service here is never ideal. The first few times the woman seating customers and bringing water would never take my order, so I always waited a fairly long time for the man behind the counter to come out and take my order. Then just today the young lady who brought the water took my order right away, all business, in a hurry, despite only one other customer being there. I noticed something he said in response to her apparently having greeted him. He said he was fine how are you to her. Then I realized that she hadn't greeted me, but did take the time to greet and chat with him. They seemed to have some common interests. So then I paid more attention and two women came in and sat on the other side of me. She greeted them very kindly. Asked if they had decided, like a normal customer would expect. Like she did with the guy behind me. But not me. Most people apparently won't have this problem, because most people are in a different demographic than me, or dine with other diners, all of which seems to elicit a friendly greeting. But today's experience makes you feel like you're less than a "desirable customer". This has become a common experience in fast food joints, it's depressing to have it repeat in sit down restaurants with a wait staff. It makes this difference in treatment more obvious and personal. I may go back, but not for a while, probably have a new wait...