Went to K&G in Northglenn first and couldn’t find the size of a particular suit jacket, so we drove 40 minutes to Aurora to see if they had the size we were looking for. We found the right size, however it was missing the bow tie that was supposed to come with it ( no big deal ) however what did catch my eye was that the same suit jacket was priced $20 more than it was priced at the Northglenn location, and the size wasn’t bigger than the one in Northglenn. I understand larger sizes can be more expensive but the piece we were looking for was a smaller size than the piece in Northglenn but was priced $20 more expensive at the Aurora store than it was in the Northglenn store. I’m under the assumption that within the same store or franchise ( store name, company, etc) they should price match, however when I asked the lady at the register, she went for her manager or supervisor ( surely couldn’t be the owner with the avoidance and complete lack of responsibility and helpfulness ) who was a well dressed middle aged gentleman with a shaved head. He didn’t even look at me or acknowledge me when I politely and calmly tried to explain that not only was the bow tie missing, but the price at the other K&G store was $20 less than listed here, for the exact same suit jacket. Instead he began trying to find the bow tie and give me the bow tie of another suit jacket which was not the same style at all. I explained that I wasn’t particularly worried about the bow tie but that the prices should be consistent even in different locations. Again, ignored and instead he told the register lady to deduct $10 for the missing bow tie. Not to sound ungrateful, and we still purchased the suit jacket as well as other items, but after reading all the raving reviews about how friendly and helpful people at this store were, I felt like I wasn’t treated with the same respect, especially by that gentleman. Safe to say that my wife and myself will probably not be purchasing anything else at that location...
Read moreThis was the worst experience I have ever had at a K&G. I've been a regular customer for 8 years now until today. I was trying to buy a suit and was looking for one that could fit me. I realized that all of the same size jackets had the same size pants, which didn't fit me. So, I went looking for pants in my size. Since I kept going around the displays looking for the pants in my size, this tall african american employee kept following around the store to the point that he even took pictures of my wife. I don't know what made him think we were thieves or criminals. When we went to check out, the lady cashier told us we couldn't buy the suit because the pants we chose were not the size they were supposed to be. My question is, am I supposed to buy a suit that doesn't fit me? Do you guys do that because you want us to spend money on your tailor? Why were we being followed as if we were criminals? Very, very uncomfortable, creepy, and disappointing visit....
Read moreJust purchased a new suit from the store and the salesperson that was poorly attempting to help me, not only tried to poke fun at my size telling me I was wrong with my sizes. Not knowing I have already purchased suits from this store previous to this encounter. After measuring me incorrectly sending myself and my girlfriend to another part of the store. While trying on a couple of different articles my girlfriend went to find me a different size of pants when this Micheal fellow proceeded to hit my girlfriend after making homophobic comments in the fitting rooms to the both of us. Continuing to insist on her either taking his number or him leaving it at the front upon checkout. While outside the storefront smoking a cigarette Micheal came back in saying how sweet she waited for him and asking me if I was a repair person as we walked out of the store. All in all very unprofessional and...
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