My first order from here was overcooked and just not on par. However. ...
*I was contacted and shown very much care for customers and am being compensated with a calzone. I will happily review the calzone and give them a second chance, as most places DO NOT care about customer service on this level. I also realize that places can be rushed and in the weeds and may not always be perfect. I will post a redacted and or updated review soon.
I would more than suggest the Philly cheese calzone. It reminded me a lot of being in Pennsylvania. Not just the proper cheese steak flavor but a very good calzone crust. I thank Steve very much, as not only did he rectify the situation, he delivered the food personally to my door. This is one of those lovely times that you discover you are wrong. Eat, drink, be happy and do it here.
Ps. Give him a raise. He did more service for your company tonight....I have never had another place even try to fix a negative review and Steve did it...
   Read moreWent on new years! Very cute little bar. I think they're starting to die out which is a shame because they seemed very personal and friendly like a tight knit family(with their customers as well). The went around right before midnight and gave everyone in the bar free little glasses of champagne to ring in the new year and then everyone counted down together! It was very cute! Then the owner and anyone who wanted to got to go up and say whatever they wanted! Although it sounds very active what I liked the most was me and my party were able to sit off to the side and have our own conversations and little party and no one was over bearing or too involving but definitely made sure to include everyone there for the countdown, the waitress wasn't overbearing or interupty lol. And I like that the owner was there the whole time right along with everyone! Anyways long review- If you...
   Read moreWe visited Legends of Aurora Bar and Grill over the weekend, and I left genuinely shocked by the experience. One of the servers, Kylee, appeared visibly intoxicatedâshe was slurring her words, struggling to form complete sentences, and she reeked of alcohol. While I did not see her drink, it was clear something was seriously off. At one point, she got into a loud, profanity-filled shouting match with a man (possibly a customer) that completely disrupted the atmosphere. It was so loud, we couldnât hear each other speak.
Eventually, a different server named Jess took over our table. She was professional, kind, and worked hard to turn the situation around. If it hadnât been for her, the night wouldâve been a total loss. I even told her she deserved to work somewhere better. What was supposed to be a fun date night turned into an uncomfortable, chaotic evening. We will not...
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