Banh Mi Galang — Restaurant in Austin

I would give this place zero stars and don’t recommend this place to anyone. Stay away, they are not prepared or professional! We don’t normally leave bad reviews and we honestly gave them 3 different chances but every time has been a disaster.

1st time: We called in and ordered to-go and asked about the specials they had. Young girl told us they don’t have any of the listed specials available right now. Ok, so we ordered rice and pork chop instead. Then the young girl told us pork chop is not available either, has to defrost for another 45 mins. Alright, switched the order again and ending up getting sliced pork which was decent. However, interaction left a poor impression, girl didn’t know how to edit/put in the order and boss (maybe mother?) was impatient with her and you can hear this on the phone. Thinking they are new, let’s give them another chance.

2nd time: Couple days later we decided to try again. This time we drove straight to the restaurant, ordered 2 Banh Mi and an order of spring rolls. Paid and went next door to order some Boba Tea. Came back about 8 mins later to pickup the food. Same girl told us that they don’t have any Banh Mi bread left. Won’t be available for another 45 mins!!! She told another customer the same thing and the customer mouthes “wow” and leaves. We are kinda disappointed that they didn’t know this when she took our order. We ended up with just the spring rolls since they already made it. They then had trouble refunding my money for the Banh Mi back to my card and offered cash back instead. Eventually they refunded my money back to the card and the girl offered to pay for the spring rolls. I declined her offer and paid for the spring rolls myself thinking they are still new and figuring things out.

3rd time: Today we decided to give them 1 last chance thinking they may have resolved any past issues. Called in and confirmed they had Banh Mi available and started placing our order. Order a special combo Banh Mi, then a spring roll, then asked a question and got no response but phone wasn’t muted. I asked “Hello? Anyone there?” She reply’s “yes I’m here”. Then asked my question again and no answer again! Then I hear her talking to another customer and taking an order from them!! She didn’t give me a heads up, just placed the phone down to help another customer with their order and payment. It wasn’t muted so I could hear her conversation. I was on the phone with her for less than 30 secs when this happened. Very UNPROFESSIONAL!!!

Now I’m really upset so I hung up the phone. 3 strikes and you’re out! Customer service is paramount for a new business and they just lost a couple customers. I really hope they can turn this around in the future but we won’t be...

been here 2x now and we are definitely going back! Conveniently located in the same lot as bbq chicken, 85c and Hmart. Seating is kind of limited, they only had around 5 booths and a counter space for 3.

1st time) 2 grilled pork vermicelli - pretty good wasn't the best I've had but still tasty. We got it to go

total cost was ~$20

2nd time) brisket pho, grilled pork banh mi, and combo banh mi

The pho was a really large bowl, considering the price at ~$13 it was super affordable and the broth was really deep in flavor without being heavy on msg. They didn't go cheap on the meat either, gave around 8slices with a lot of noodles. All the sauces are laid out on the table, sriracha, oyster sauce, chili paste. They brought out beansprouts, basil, and lime. I ended up sharing with my husband and took the rest home.

Combo banh mi was really packed with meat/radish/cilantro. This was my favorite! Crispy and nicely toasted. The bread wasn't tough or dense 🙌🏻

Grilled pork banh mi was also packed full. The flavors were really on point. My husband really liked this one!

total cost was ~$35 after tax+tip

TLDR; If I were to only try 1 item, it has to be the combo or grilled pork banh mi! ~$9 each. Kinda pricey but we think it's worth coming back for 👍🏻💕 If you're really hungry, get the pho! Good price for value + flavor!

Don't be deceived by the size of the banh mi in the photo! The pho bowl was just...

So I'm a big lover of a banh mi sandwich. Good French bread l, fresh ingredients, and tasty meat always make for an amazing combination. Simple in thought yet hard to do in execution. BMG though knocks it out of the park. I had the pork banh mi and an order of spring rolls. The spring rolls were large and almost a meal unto themselves with just the right amount of mint and the peanut sauce was wonderful. But, we all know the real star of the show is the sandwich and the pork sandwich was absolutely fantastic. The pork was perfectly cooked with nice charred bits, all of the vegetables were incredibly fresh, and the French bread was warm and crusty. I also got a cafe su da for "dessert" it's strong, slightly bitter, and not overly sweet and obviously freshly made.

I'm definitely coming back for the pho but it's going to be very hard to just not get another sandwich over and over and over again. I'm very glad that they finally opened, I was anticipating them since I saw their sign a while ago and I have to say it was definitely worth the wait. Stop in, grab yourself an amazing sandwich, some absolutely delicious spring rolls, and enjoy your meal!

Seating is limited, the staff is very friendly, and everything is handed to you ready to go if you don't feel...