Codependent Cocktails + Coffee — Restaurant in Austin

This morning marked an anomaly at my cherished Austin haven, a place where my loyal companion and I have frequented for a year and a half, amounting to roughly 547 visits. Adhering to the principles of graciousness, I consistently tip a generous 30%, conscientiously clean up after myself, and meticulously attend to Enzo's shaded hair when we leave. Regrettably, today's encounter with an individual, presumably the proprietor, was a lamentable ordeal. He entered the coffeehouse with an air of agitation, prefacing his discourse with, "I don't mean to be a jerk, but...". In truth, his demeanor was unequivocally ungracious. Succumbing to a peculiar exertion of authority, he proclaimed, "Your dog shades" and "Your dog has marred the couch." While I dutifully furnish a blanket for Enzo to protect the furniture (as depicted in the attached photo), other canine companions are seemingly exempt from scrutiny. This individual, in no uncertain terms, declared our unwelcome status. As I collected my belongings to depart, his denigrating remarks persisted. Reiterating, "I am not engaging in an argument; I am leaving," yielded no cessation in his invective. It is evident that his demeanor would not persist in the presence of a brawny figure or an attractive, conventionally presented woman. My inked disposition and distinct accent served as markers for his regrettable message: I was no longer embraced within these walls. This overt prejudice embodies a lamentable truth, personifying an individual who embarked on a discourteous soliloquy despite my repeated attempts to terminate the exchange. The choice now lies with you – whether to allocate your resources to an establishment of this nature. Candidly, Austin boasts a plethora of establishments that extend equitable treatment, bestowing upon us the respect inherently deserved by every human being. I implore you not to squander your time in this domain. Its proclivities appear attuned solely to the demographic of straight, white Americans – preferably of blond millennial persuasion, boasting the...

Worst place ever. Wrong and vague information on their menu, but they still want us to pay attention to their policy. And they also have ridiculous automatic tip set up. 3% Health & Wellness Charge and 25% gratuity.. 28% total… menu says they serve coffee even after 3, but their servers refuse to serve coffee. And their business hours seem wrong as well. And the happy hour also says “half off ~” but it’s only for bottle. But they still want us to pay attention to their policy when so many info on their website is wrong and vague. They are also rude. ————— What?? We literally said we are not gonna order anything else. And the server literally asked me for my credit card without any explanation and she just swiped it gave it back to me. And I checked my bank account to make sure they took my money out. And then I left. But you are saying I left without paying???? This can be a real problem. I took a screenshot. This has my actual name and this is public situation. I have a screenshot of the charge incurred time as well. This is wow.

I have been to almost every other bar in Austin. They tell me that they need my credit card just to open my tab, then after I finish I request to close my tab and pay tips. But some bars don’t ask me for my credit card in advance, they just ask for my card, charge the service, and give me receipts. But the server didn’t explain anything, she literally ^just^ asked me for my credit card, swiped, and gave back my credit card. And I made sure she took my money out. And then after I finished I left because it was about to be closed and she didn’t ask me for anything else. I literally paid and I have a screenshot of the charge incurred that night. You are making false statements. When did I ever attack your staff? Saying your staff didn’t explain anything is attacking your staff? I also have our emails....

I recently had a very disappointing experience at Codependent Cocktails + Coffee and felt obligated to share my thoughts in a review. While the service was fantastic, with our waiter being kind, efficient, and friendly, everything else was quite bad. We wanted to sit outside on a Friday night, but most of the heaters were not working, so we were left extremely cold with the temperature in the lower 50s and upper 40s, as well as wind. We were repeatedly told that propane might come out or they would check on it, but it never happened. This was frustrating, and the lack of warmth during this time of the year when we were offered a place to sit seems negligent and mean-spirited.

We wanted to try their coffee, as it's in the name of the place, but were told that we couldn't have any after 10pm, even though we were initially offered a place to stay warm and have coffee outside. We ordered drinks, but no coffee was available. Then, we asked for tea, and again, we were told that it wasn't allowed. It was very disappointing to be offered hot drinks, but none were available. The combination of the misrepresentations of the drinks available and the extreme cold we had to sit through made for a bad night.

I felt that the place was bordering on deceptive advertising, as they advertise coffee and have it in their name, yet they didn't offer it. It was also surprising that the service didn't know that they couldn't make coffee, as they were very nice and personable. Overall, this led to one of the worst Friday night experiences I have ever had. I typically do not write negative reviews, but based on this experience, I felt obligated to share my thoughts. I would recommend this place based on the fantastic service, but I hope management can address the issues with the lack of warmth and misrepresentation of...