Juan in a Million — Restaurant in Austin

We had a party of over 20 people who all ordered breakfast to go. Food was good, but the front host was terrible.

When I first asked her if I could have some green salsas (our order didn’t come with any), she said “it’s 2 for every person & if I give you more, I have to charge you 25 cents each”. I told her “I have 2 people in my order so we get 4”, she said “No, 2 salsas for every order”. So, she changed what she had first said. My husband ordered 4 tacos & I ordered a plate. So you’re telling me I spent over $38 dollars and you can’t give me 4 salsas that come in small containers, probably not even worth 1 dollar?! She literally went back & forth with me for maybe 3-4 solid minutes about how she needed to charge me for any extras. I told her that that’s ridiculous & to just give me my salsas for my order because I’m not going to stand there arguing with this girl about salsas on my almost $40 order.

Later on, my cousin in law asked the lady who brought him his to go order (different employee) for some green salsa and she said “Yes of course!” & brought him A HANDFUL! Literally like 9 without charging him for it. I thought “are you kidding me?!”

The host needs to worry about better things other than charging 25 cents for extra salsas. Obviously needs to work on her customer service. We had a party of over 20 people, I spent almost $40, you’re arguing with me, the customer (especially both of us being Mexican, she knows damn well 2 salsas is not enough for 4 tacos and 1 plate) and you can’t give me extra salsa?! The extra salsa issue was really not what bothered me at first, but the fact that she changed what she first had said & went back and forth with me (the customer) is a HUGE no. Came from out of town & visit Austin often. Would I come again?...

Been in Austin since the early 70's, finally made it to Juan In a Million for the first time on 12/28/2023, nor will we EVER go back! The food was absolute YUCK. I see we haven't missed out on anything by not going all these years. The breakfast taco was indeed big, however only specs of meat were to be found and filled to the brim with potatoes. Potatoes are a good cheap filler. The food was very bland with absolutely no spices or taste. The very expensive chicken taco salad was terrible. They used chicken thighs instead of white meat and it was the grossest chicken I've ever tasted. The shell was visibly burnt along with the burnt taste, it was gross too. The trick of their trade is to use taco shells that are concaved, which means curved inwards, so you think you are getting a substantial amount of food, which I probably ended up with less than a cup of lettuce, a sprinkle of cheese and approximately a teaspoon of tomatoes. Had the added guacamole, which was surprisingly good, but for this cup of lettuce it cost 13.40, a total rip-off! Their iced tea was so strong you could smell it before it got to your nose, and the taste was hideous! It tasted like the bottom of the barrel of tea grinds. I had to exchange my tea for a soft drink. The tea was very nasty and gross! Our waitress was a sweetheart, and the service was very good. This is my very first time ever writing a review, that's how bad the food was. I hope you have a better experience...

Juan in a Million has it right with the name as a play on "one in a million." Truly, this is a special place. Be careful with this establishment because the rare combination of deliciousness, affordability, and good service will have you addicted after the first crunch of a tortilla chip.

Juan in a Million boasts a humble, homey interior which represents the treatment and feelings you will get from eating there: loving, Mexican home cooked goodness. I will go to no other place for tacos after discovering Juan in a Million. The tortilla chips are tasty, warm, and perfectly crunchy. Pair them with the always perfectly done guacamole, or with the standard hot sauce if you're not looking to splurge on some fancy guac.

Order a taco and feel a sense of happiness when the generous portion sizes match the generous taste. The simple shredded chicken taco boasts the most flavorful and voluptuous chicken portion. I personally also love the Machacado. My husband always goes for the legendary Don Juan, which is a divine combination of bacon, potato, egg, and cheese on a taco.

This place is friendly to vegans as well. Just not friendly to dogs. Bring your vegan friends but don't bring your friends who take their dogs everywhere. Although they have an indoor patio, no dogs are allowed.

There is nothing that I'd change about Juan in a Million. Thus, I give 5 stars for this perfect...