Saturday November 30th:
Thank you to ladies who were on shift for locking the door in my face and as i tried to come in during your hours of operation. An extra thank you for immediately turning the lights off, to really get the point across.. and then turning them back on 30 seconds later, because you didn’t want to stand in the dark, or maybe because you realized you DO infact still have a job to do.. I realize it is frowned upon to come in 15 minutes before closing. Trust me, i felt bad. I’d been craving the smoothie all day and tried to rush over after work. But mind you, this is not a dine-in establishment.. You wouldn’t have had to seat me, feed me, buss the tables after me, or wash more than two dishes afterwards. You would have blended the smoothie for at most, 30 seconds.. then called it a day. yes, i know this, because i WAS a regular, who has often witnessed you make my order in under a minute. I also know that in food service, management tends to frown upon closing early because you just dont feel like working anymore. Would it have been so hard to take...
Read moreThis place is just AWESOME! not only they have the best smoothies and juices in Phoenix, they have the greatest customer service I've ever seen. they're so helpful when you're not sure what to get. I kept asking them about different juices for maybe more than 10 minutes and the guy whom I believe his name was Thomas was still trying to make sure that I get what I really want. I've been in this place so many times, and every single person that I've seen working there is very polite and helpful. I usually see Thomas and Al and Sarah working there when I go there, and they all have been very helpful. it's just a pleasant experience, and it makes you want to go back...
Read moreI’m a regular at this Jamba location and have always had great experiences. I love the smoothies and food, and the customer service is usually excellent. However, today around 2:40 PM, I had a disappointing experience. When I asked to change my drink and add sweetener because I wasn’t satisfied with it, a young lady named Jackie responded negatively and was noticeably rude throughout the interaction. She did charge me for honey, which I was fine with, but her attitude was unwelcoming. Thankfully, another team member named Makayla stepped in she was kind, helpful, and made the change without any issue. I truly appreciate her professionalism and...
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